Resumo

ROMERO-INFANTE, Jaime A.  e  MORE-JARAMILLO, Rafael A.. Itacone - A creative solution system to recurrent problems . Ing. compet. [online]. 2013, vol.15, n.1, pp.21-35. ISSN 0123-3033.

Itacone is a system created to solve recurring problems that require the use of creative techniques, taking into account the cultural and socio-economic of the Latino community. The system prepares the mind Itacone consultant applying the method to know what they think the other people involved in it, change the way you see the problem, solution ideas objectively analyze and generate a strategy that includes the solutions that best adapted to solve the problem comprehensively. The proposed method is based on Canadian and American researchers to define the problem to be studied objectively in European researchers to break paradigms with regard to solutions that have failed before and uses the concept of reverse logistics in order to verify the applicability of the solution is being designed with the owners of the problem before final delivery and eventually understand the consequences of applying the proposed strategic solution to fit so as to maximize their chances of success

Palavras-chave : Creativity; organizations; problem; solution; sustainability.

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