Resumo

GUERRERO JULIO, Marlene Lucila  e  GOMEZ FLOREZ, Luis Carlos. Risk management and controls in information systems: from the learning to organizational transformation. estud.gerenc. [online]. 2012, vol.28, n.125, pp.87-95. ISSN 0123-5923.

Risk management and controls for information systems (RMCIS) is commonly seen as a technical function used by experts in information technology, software engineers, or information systems programmers. However, this task requires a much broader perspective that helps the learner have better comprehension of its meaning and the processes of organizational change that it requires. This article shows the results of a research process, approached from the perspective of soft systems thinking, to support RMCIS in organizations, showing the human activity system of the strategic management of information technology, the organizational changes necessary, and a description of the activities and methods proposed.

Palavras-chave : Risk management and controls; Learning; Information systems; Soft system thinking; Organizational transformation.

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