Resumo

RIVERO, Andrea Gabriela  e  DABOS, Guillermo Enrique. Human resources differential management: A review and an integrationof the literature. estud.gerenc. [online]. 2017, vol.33, n.142, pp.39-51. ISSN 0123-5923.  https://doi.org/10.1016/j.estger.2016.12.003.

Since the end of the twentieth century, the concept of workforce differentiation emerges as a key theoretical development for strategic human resource management. This differentiation is grounded on the differential value that some employees provide to the organization. Based on a literature review on human resource differential management, we examine the criteria utilized to strategically distinguish and manage different groups of employees. As a result, two dominant perspectives regarding what constitutes the basis for workforce differentiation are identified, assuming that an employee could be of strategic value based upon his/her individual characteristics (human capital) or the job occupied by him/her. Thus, this article integrates both perspectives that remained largely dissociated in the literature, and raises new inquiries for future research.

Palavras-chave : Differentiation; Workforce; Human resources; Talent management; Human capital.

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