Abstract

RODRIGUEZ-ACEVES, Lucía; MADERO, Sergio  and  VALERIO-URENA, Gabriel. Perceptions about the usefulness of online social networks in the workplace. estud.gerenc. [online]. 2018, vol.34, n.147, pp.149-157. ISSN 0123-5923.  https://doi.org/10.18046/j.estger.2018.147.2580.

The use of online social networks in the workplace environment has grown exponentially. Based on social exchange theory, the goal of this research is to identify possible associations between job satisfaction and motivation, perceived organizational support and the perception of employees regarding the use of social networks in the working environment. We used a survey that was applied to 294 employees for manufacturing companies located in the northwest borderline between Mexico and the United States. The findings suggest that the use of online social networks in the workplace has a positive effect regarding job satisfaction becoming useful for the organization.

Keywords : job satisfaction; perceived organizational support; social network; workplace environment; Mexico.

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