Abstract

CERNAS-ORTIZ, Daniel Arturo  and  WAI-KWAN, Lau. Social connectedness and job satisfaction in Mexican teleworkers during the pandemic: the mediating role of affective well-being. estud.gerenc. [online]. 2021, vol.37, n.158, pp.37-48.  Epub Mar 19, 2021. ISSN 0123-5923.  https://doi.org/10.18046/j.estger.2021.158.4322.

The purpose of this study was to examine the relationship between social connectedness outside of work and job satisfaction in Mexican teleworkers during the COVID-19 pandemic. The research method was correlational, non-experimental, and cross-sectional. Employing an online, self-administered survey, the data were collected in a non-probabilistic sample of 214 individuals. The results suggest that the relationship between social connectedness outside of work and job satisfaction is positive and mediated by positive affective well-being. The mediating effect of positive affective well-being is not moderated by optimistic attributional style. Social connectedness outside of work is important to keep job satisfaction high. Therefore, organizations should facilitate a frequent interaction of their teleworkers with others outside the work domain.

JEL classification: M12; I31.

Keywords : teleworking; social connectedness; job satisfaction; affective well-being; attributional style.

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