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Estudios Gerenciales

versão impressa ISSN 0123-5923

Resumo

CAVAZOS-ARROYO, Judith  e  MAYNEZ-GUADERRAMA, Aurora Irma. Task performance model: An empirical study with PLS-SEM and importance-performance map analysis. estud.gerenc. [online]. 2023, vol.39, n.168, pp.314-326.  Epub 30-Out-2023. ISSN 0123-5923.  https://doi.org/10.18046/j.estger.2023.168.5818.

This paper empirically assessed a model of task performance examining as antecedents the perception of support from family and friends, psychological well-being, and contextual performance. Moreover, the importance-performance of the variables regarding task performance was evaluated. An explanatory, non-probabilistic, cross-sectional, explanatory research design was used. The statistical techniques were a PLS-SEM model and an importance-performance map. Perceptions of support from family and friends were found to indirectly influence task performance through the mediation of psychological well-being and contextual performance, both of which directly impact task performance. Contextual performance is the most relevant variable for task performance.

Palavras-chave : perception of support from family; perception of support from friends; psychological well-being; contextual performance; task performance.

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