Resumo

DURANGO YEPES, Carlos Mario; QUINTERO MUNOZ, Martha Elena  e  RUIZ GONZALEZ, Carlos Arturo. Methodology for assessing the maturity of knowledge management in large companies some Colombian. Tecnura [online]. 2015, vol.19, n.43, pp.20-36. ISSN 0123-921X.  https://doi.org/10.14483/udistrital.jour.tecnura.2015.1.a01.

This paper proposes a methodology to assess maturity in Knowledge Management (KM) in thirteen Colombian organizations from two epistemological perspectives: functionalist and interpretive; using Cluster Analysis in an exploratory manner to classify maturity through four dimensions or key areas of Knowledge Management (KM), in each one of the companies. Allowing the measurement of the maturity level for each company in a global way and independently for each of the key areas. Also, to compare companies according to the five levels in the maturity scale: initial, consciousness, defined, managed and optimized.

Palavras-chave : cluster analysis; functionalist and interpretive epistemologies; maturity of knowledge management.

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