Objective:

The objective of this work is to show how the use of a production control system that records and manages mining operations, focused on the monitoring and control of equipment, processes and assets, improves the efficiency of a company's information system, so that it has adequate support.

Methodology:

This work uses Pitram software version 1.0, developed by the company Micro-mine, which allows detecting the flaws in the information system of the production area in a small underground gold and silver mine, located in Argentina. The methodology consisted of five fundamental steps: 1. Training, 2. Data collection, 3. Data entry to the system, 4. Validation of the model, 5. Analysis and results.

Results:

A greater amount and variety of data were obtained that were conducive to making decisions about input control, monitoring of primary equipment, monitoring of operators of primary equipment, calculation of KPI and control of objectives. In addition, data management was optimized, which meant their availability at all times, fewer man hours in data management, lower consumption of storage resources, greater security, etc.

Conclusions:

The software implemented was able to meet the company's information need by minimizing uncertainty and reducing the possibility of making mistakes that could cause economic losses. In addition, it improved operational efficiency and optimized the distribution of resources, achieving better profitability.