SciELO - Scientific Electronic Library Online

vol.13 issue2Primary-care prevention activities in outpatients suffering from diabetic foot careThe seroprevalence IgG antibodies against rubella (German measles) in 10-49 year-old women from Cartagena, Colombia author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand



Related links

  • On index processCited by Google
  • Have no similar articlesSimilars in SciELO
  • On index processSimilars in Google


Revista de Salud Pública

Print version ISSN 0124-0064


ARMANDO, Pedro D; VEGA, Elena M  and  UEMA, Sonia A. Community pharmacies' professional image: causes and improvement strategies by applying qualitative research techniques. Rev. salud pública [online]. 2011, vol.13, n.2, pp.274-287. ISSN 0124-0064.

Objective Ascertaining pharmacists' views related to factors explaining the lack of visibility of community pharmacies as being health facilities and proposing strategies for improving community pharmacy professional service accessibility using qualitative research techniques. Methods The nominal group technique (NGT) was used in two successive rounds using separate guidelines for factors and strategies. Framework analysis was then carried out. Results Thirty-four ideas related to "factors" and 32 related to "strategies" were obtained. Strategies were grouped into 14 topics, emphasising those prioritising patient-orientated professional services, ethical aspects and pharmacists' ongoing education. Discussion The techniques used led to identifying situations perceived by pharmacists which are not formally described in the literature. Raising awareness of professional services in community pharmacies implies agreeing on and developing strategies which should be based on joint participation by the pharmacists themselves, professional associations and universities.

Keywords : Pharmacy; community pharmacy service; qualitative research; focus group.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License