Objective:

This paper aims to know indicators related to burnout syndrome and work engagement shown in public employees, based on the burnout-engagement model.

Method:

A descriptive-explanatory research was conducted. 147 employees from a government agency (Mendoza, Argentina) were sampled. The paper includes data gathered using the Maslach Burnout InventoryGeneral Survey and Utrech Work Engagement Scale-UWES.

Results:

Associated to psycho-social indicators on burnout and work engagement are shown. Based on a bivariate model, the analysis shows that both instruments are highly correlated in their different sub-scales. In a cluster analysis of k media, and also, 25,8% of the sample shows high levels of emotional fatigue and cynicism; while the rest of the samples (74,2%) report high levels of professional efficacy and engagement. The burnout/engagement model allows identify two coexisting psychosocial profiles that would explain different well-being/discomfort levels of employees.

Conclusions:

The results are relevant inputs for the construction of strategies focus on prevention of burnout as a psychosocial risk, for the strengthening of work engagement and promotion of the revaluation of public employment.

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