Objective:

To measure the relationship between sociodemographic variables, labor variables, and technology frequency of use with the level of technostress experiences such as techno-anxiety, techno-fatigue, and techno-addiction, using a sample of Mexican adolescents, youth, and adults.

Method:

The participants of the study were 981 Mexican nationals aged 13-69. The scales implemented to measure technostress and techno-addiction were the ones used in Cazares & Villavicencio (2019) and a sociodemographic and labor variables questionnaire created by the authors, implemented using Google’s form tool. Data obtained were subjected to a descriptive, correlational, and inferential level analysis (Kerlinger & Lee, 2002), using the statistical software SPSS v.20.

Results:

Regarding techno-fatigue, the results showed significant differences on the basis of sex (U = 104026.50, p = 0.037) and seniority [χ2(3) = 11.213, p = 0.011] and a marginal significance on the basis of marital status (U = 78329.00, p = .058). Regarding techno-addiction, significant differences were found on the basis of marital status (U = 76121.50, p = 0.012) and occupation [χ2(2) = 4.698, p = 0.008]. Regarding techno-anxiety, significant differences were found on the basis of company type (U = 61348.00, p = 0.049). Finally, it was found that people who received better schooling, such as directors and independent entrepreneurs, showed greater techno-anxiety, techno-fatigue, and techno-addiction.

Conclusions:

The results confirm that technostress is prevalent in Mexico. In addition, there is a confirmed relationship between technostress experiences, sociodemographic variables (sex, marital status, occupation, and schooling), and labor variables (seniority, company type, and position level). The results constitute the first technostress research contributions in Mexico, a country that encourages the use of technology.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )