Abstract

SOLANO ALEGRIA, Andrés; MENDEZ ALEGRIA, Yenny  and  COLLAZOS ORDONEZ, César. THINKLET: KEY ELEMENT IN THE COLLABORATIVE METHODS GENERATION FOR EVALUATE SOFTWARE USABILITY. Cienc. Ing. Neogranad. [online]. 2010, vol.20, n.2, pp.87-106. ISSN 0124-8170.

Currently, usability is a critical attribute to success of software. The competition among organizations forces to improve the level of product usability due to the risk of losing customers if product would not be easy to use and/or easy to learn. Methods have been established to evaluate the usability of software products; however, most of these methods don't take into account the possibility to involve several people working collaboratively in the evaluation process. Therefore, Methodology for Design of Collaborative Usability Evaluation Methods should be used to design methods that allow several people from a range of knowledge areas to work collaboratively in the evaluation process. This paper presents the methodology mentioned and gives special emphasis on Thinklets, as key elements for design of collaborative processes.

Keywords : usability; usability evaluation method; collaborative work; collaboration pattern; thinklet.

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