Resumo

CHAVES LOPEZ, Lizeth Daniela et al. ATTITUDES TOWARD THE QUALITY OF WORKING LIFE IN URBAN TRANSPORT ROUTE- CONTROL WORKERS. Tend. [online]. 2017, vol.18, n.2, pp.69-85. ISSN 0124-8693.  https://doi.org/10.22267/rtend.171802.77.

This study aimed to identify attitudes towards the quality of the working life of 94 employees who serve in the position of route-control workers for the "Unión Temporal Ciudad Sorpresa" (Surprise City Temporary Union), in Pasto (Colombia). The study was quantitative, descriptive, and transversal, and information was collected through the application of a Likert scale. This scale included the following categories: occupational health, workplace wellness, and work perception. A favorable attitude toward most of the cited categories was found among the population; however, some reported figures require attention, such as self-reported perceived morbidity, and the occupational health category. An unfavorable attitude in the subcategory of working conditions was specifically identified.

Palavras-chave : Attitudes; quality of the working life; occupational health; workplace wellness; work perception; transport system; route-control worker.

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