Resumo

GONZALEZ GARCIA, William de Jesús  e  VILCHEZ PIRELA, Rafael. Factors of the labor performance of the administrative personnel in experimental national universities. Pensam. gest. [online]. 2021, n.51, pp.54-74.  Epub 25-Out-2022. ISSN 1657-6276.  https://doi.org/10.14482/pege.50.658.155.

This study was oriented to examine the factors of the work performance of the administrative personnel in experimental national universities. The research is descriptive, field-based, with a non-experimental design; the population was 137 administrative employees, and a multiple choice questionnaire was used as a data collection instrument. Its validation was obtained through the appreciation of 10 experts in the area, and reliability using Cronbach's method. The results are a pleasant atmosphere and good interpersonal relations that allow working in harmony and cordiality, estimating it within the excellent and good category. It was concluded that these factors of the labor performance represent the ranks, conducts and behaviors that assume the administrative workers in their performance in the work and that allows to foment the effectiveness in the performance of the functions.

Palavras-chave : work performance; administrative staff; national experimental universities.

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