SciELO - Scientific Electronic Library Online

vol.11 issue22Theoretical Reference for the Analysis of Health System Reform in ColombiaTherapeutic Profit by Companion Animals Employment in Health Care of Older People author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand



Related links

  • On index processCited by Google
  • Have no similar articlesSimilars in SciELO
  • On index processSimilars in Google


Revista Gerencia y Políticas de Salud

Print version ISSN 1657-7027


RODRIGUEZ-LOPEZ, Mérida Rosa. Addressing Frequent Attender in Primary Health Care: An Approach from Theory. Rev. Gerenc. Polit. Salud [online]. 2012, vol.11, n.22, pp.43-55. ISSN 1657-7027.

This article is a literature review on frequent-attenders in health services. The current study objective was to analyze the problem for patients, families and health system and its potential related factors. A search in national and international journals was conducted to find a definition criteria for detection and to analyze the factors that may generate or perpetuate such behavior in the national context, based on the theoretical model of Aday and Andersen. It also suggests some intervention strategies in low-complexity services. We propose the use of percentiles for case definition and common mental disorders as potential contributors to this health behavior. This article hopes to contribute to understanding the use of services when access barriers are overcome.

Keywords : frequent-attenders; health service; theoretical model; primary health care; Health services - Use; Primary health care; organization and administration.

        · abstract in Spanish | Portuguese     · text in Spanish     · Spanish ( pdf )