Resumo

VIEIRA DE MACEDO, Mirnis Aparecida et al. Working Process Analysis in Support Center to Family Health in Brazilian Northeast County. Rev. Gerenc. Polit. Salud [online]. 2016, vol.15, n.30, pp.194-211. ISSN 1657-7027.  https://doi.org/10.11144/Javeriana.rgyps15-30.aptn.

Objective: To analyze the organization process of Family Health Care Centers (NASF's).Method: qualitative research, with two teams of 11 Family Health Care Centers (NASF's) professionals in Fortaleza, Ceará. The data were collected through semi-structured interview and free observation, with analysis based on Hermeneutics-Dialectic. Results: divergences occurred in relation to the proposed work of the (NASF's), precarious working conditions and dif culties of articulation and settlements to support Family Health Strategy (esf), as well as potential as teamwork, the co-management and shared actions. The Family Health Care Centers (NASF's) was recognized as a support to the Family Health Strategy (esf), however, it can't work yet in an effective way to the proposed guidelines by the Health Ministry. Conclusion: It's necessary a critic discussion and a new agreement of the Family Health Care Centers (NASF's) working process, in order to materialize its guidelines, directed by attendance to the necessities of the population.

Palavras-chave : Primary Health Care; Family Health Strategy; Health Knowledge; Attitudes; Practice; Health Policy; Planning and Management; Health Management; Qualitative Research.

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