Resumo

VILA-SIERRA, Luis Armando; SALCEDO-SALGADO, Juan David; FERNANDEZ-RONCALLO, Yelaine Yamile  e  NARVAEZ-BARANDICA, Mayuri Milena. Implementation Degree of the Patient Safety Process in Public and Private Dental IPS in Santa Marta. Rev. Gerenc. Polit. Salud [online]. 2017, vol.16, n.33, pp.116-125. ISSN 1657-7027.  https://doi.org/10.11144/javeriana.rgps16-33.gips.

The purpose of this research is to determine the implementation degree of the patient safety process in Santa Marta dental IPS. This is a descriptive study, whose sample is made up of twelve institutions, seven public and five private. A survey was carried out using the statistical program SPSS 20.0. All private entities have a patient safety program, while only three out of the seven public entities could prove to have it. 58% of the institutions show a training program. The security policy could be validated in 58% of the IPS, whereas for the validation criteria of processes, procedures, and formats only eight of the twelve entities met them, and two of these institutions only reported records. It could be seen that the most frequent cause of adverse events in public IPS institutions is attributable to administrative failures and adherence, whereas in private IPS institutions there is a prevalence of causes attributable to the procedures.

Palavras-chave : adverse events; odontology; patient safety.

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