Abstract

MARIN GALEANO, Mayda Soraya. THE PROTECTION OF FINANCIAL CONSUMERS. Ágora U.S.B. [online]. 2013, vol.13, n.2, pp.459-484. ISSN 1657-8031.

This article intends to contrast the different laws of protection to financial consumers, in which the Colombian view is being compared with the one from other countries. This study is developed in four stages: in the first one, a comprehensive overview of the financial consumer rights will be set out; in the second one, the built indicators will be shown; in the third one, the measurement and comparison of the financial consumer protection will be carried out in the five following selected countries: Chile, Colombia, United Kingdom, Spain, and The United States; and in the last one, causal hypotheses explaining the financial consumer protection will be proposed.

Keywords : Rights of the financial consumer; Public service; Control and audit of banks; Abusive clause in banking contracts; Defender of the banking consumer; Habeas Data; Education to the banking client.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )