Resumo

ELJAIEK, Gabriel. New system, new drivers?. Univ. Psychol. [online]. 2005, vol.4, n.3, pp.307-315. ISSN 1657-9267.

This study seated out as objective to locate the discourses that the users of Transmilenio use to contribute to the construction of the identity of the system´s driver, considering that such discourses give account of the work identities constructed from the practice of the driver. The work was made with written texts and oral stories (telephone interviews) of users of the Transmilenio system, which used the Call Center of the organization in the lapse of one week, in order to inform about the drivers´ performance. The technique of Discourse Analysis was used to identify the discourses of the users, which were then used to analyze the political implications that they have in the construction of a part of the identity of the drivers.

Palavras-chave : Identity; Work; Social Construction; Language; Transport; Discourse Analysis.

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