Resumo

DE SOUZA CHRISTO, Cirlene et al. Analysis of the Work of Managing Others' Work: The Point of View of the Activity and an Experience of Self-Confrontation. Univ. Psychol. [online]. 2013, vol.12, n.4, pp.1301-1310. ISSN 1657-9267.

The paper is inserted in the line of studies on the work of the professionals that manage the work of other workers. We privilege the point of view of the activity, frequently absent or subordinated to the others (financial, commercial, syndical). Under the influence of the methodological principle of confrontation, we used the "instructions to the double". The method used involved 3 phases: a semi-structured dialogical interview with the manager, a dialogue on instructions to the double and a self-confrontational dialogue. Indicates up clues to be developed in the direction of a management that accepts the challenge of incorporating the management procedures present in work situations, through the activities of each worker were pointed out.

Palavras-chave : Gerencia; análisis del trabajo; actividad; autoconfrontación; desarrollo; Psicología del trabajo; investigación cualitativa; Management; work analysis; activity; self-confrontation; development; Work Psychology; Qualitative Research.

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