Resumo

PEREZ-ZAPATA, Daniel; PERALTA-MONTECINOS, Jennifer  e  FERNANDEZ-DAVILA, Paula. Influence of Organizational Variables in Quality of Working Life of Officials Public Health Sector in the Far North of Chile. Univ. Psychol. [online]. 2014, vol.13, n.2, pp.541-551. ISSN 1657-9267.  https://doi.org/10.11144/Javeriana.UPSY13-2.ivoc.

We describe the Quality of Working Life and its relationship with the Organizational Climate, Job Satisfaction and Engagement in officials of public health organization in the city of Arica, Chile. 142 adult subjects of both sexes. We used the Inventory of Quality of Work Life, Organizational Climate Inventory, Job Satisfaction Questionnaire S21/26, and Engagement Questionnaire. The results show a significant relationship between the quality of working life and organizational variables measures, noting the presence of significant differences in the Quality of Working Life in terms of establishment of civil administration. Jointly, we found that the variable Engagement modulates the relation between Quality of Working Life, organizational climate and job satisfaction. These results demonstrate the association between organizational and interpersonal variables that come together in the workplace, with subjective assessments that subjects build on the characteristics of their work environment, modulating their involvement and productivity.

Palavras-chave : Quality of work life; organizational climate; job satisfaction; engagement.

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