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AD-minister
versão impressa ISSN 1692-0279
Resumo
CUADROS LOPEZ, ÁLVARO JULIO; GALINDRES, CAROLINA e RUIZ, PAOLA. Project maturity evaluation model for SMEs from the software development sub-sector. AD-minister [online]. 2016, n.29, pp.147-162. ISSN 1692-0279. https://doi.org/10.17230/ad-minister.29.7.
The purpose of the paper is to present a project management maturity model for SMEs oriented to software development. The proposal is based on CMMI capability maturity model, and the SCAMPI evaluation method. The proposal includes a quantitative satisfaction scale, redundant evidence assessment, and multiple criteria for selecting experts. The proposal was validated with a case study carried out in a medium-sized company from the Information and Communications Technology sector. The model concluded that the company did not reach maturity level 2; however it showed that 92% of the processes from maturity level 2 and 77% of the total process had already been implemented, which allows the company to adopt a specific orientation for its improvement efforts.
Palavras-chave : CMMI; software development; project management; maturity models; SCAMPI.