Resumo

MALLUK MARENCO, Ana Lorena. Organizational happiness: mediation between employee valuation and productivity. A look at its management in the state sector. anagramas rumbos sentidos comun. [online]. 2018, vol.17, n.33, pp.215-250. ISSN 1692-2522.  https://doi.org/10.22395/angr.v17n33a10.

This paper addresses the issue of organizational happiness and its impact on the employee-productivity relationship. The goal of the research was to diagnose the state of the perception of organizational happiness of the administrative personnel of a public higher education institution Department of Córdoba (Colombia), relying on four dimensions: Teamwork, satisfaction, commitment, and innovation. Through a qualitative-quantitative and exploratory research, a representative and random sample comprised by 297 administrative employees assigned to three offices located in the municipalities of Montería, Lorica and Berástegui, with a margin of error of 0.03%, was analyzed. The findings show the potential of the teamwork and commitment dimensions to the organization / function, and the need to strengthen job satisfaction and innovation as determining factors in individual expectations and experiences, interpersonal relationships, motivation, adaptability, diversity of methods, work well-being, and appropriation.

It is concluded that the university -distinguished by being traditional and influential, with a complex structure, a number of employees that exceeds six hundred people, and subject to surveillance by the State- has made efforts in matters of work climate, but lacks institutional policies that measure organizational happiness as the gear for business development based on employee assessment and productivity.

Palavras-chave : Commitment; innovation; satisfaction; teamwork; organizational development; productivity; university.

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