Resumo

MONTOYA-SANCHEZ, Miguel Ángel  e  SALINAS-ARANGO, Natalia Andrea. Conciliation as a Transformation Process of Conflictive Relations. Opin. jurid. [online]. 2016, vol.15, n.30, pp.127-144. ISSN 1692-2530.  https://doi.org/10.22395/ojum.v15n30a6.

This article, result of a research, is presented from a perspective different from the treatment of conciliation as process comprising resolution of conflicts; its spirit is supported by its theoretical fundamentals and the transformation power of such mechanisms and not only as an ordinary instrument to relieve overcrowding of legal offices. From this potential, and according to the findings of the research, the article will also account for the experiences of users and conciliators from the Conciliation Center subject matter of such research.

Palavras-chave : conciliation; conflict resolution mechanisms; transforma tional approach; symbolic interaction.

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