Resumen

TUDELA-POBLETE, Patricio. Police performance evaluation: exploring the relationships between public opinion and police work in Chile. Rev. Crim. [online]. 2012, vol.54, n.1, pp.379-404. ISSN 1794-3108.

Police performance is an essential factor in the achievement of security policies. However, in the region, both data sources and analysis tools are scarce. Using and taking advantage of opinion surveys and applying an ad hoc instrument like the "perception of police performance index" in Chile is useful to improve the relationship between the Police and people. This article is intended to deal with the study of police efficiency, not only from an econometrical perspective but also in psychosocial and sociopolitical terms. The results of the application of this instrument are presented, and reflections for understanding them are off ered within police work improvement dynamics, and public security policies.

Palabras clave : Police evaluation; social function of the Police; community; surveys; polls; security measures.

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