Abstract

MUNOZ ZAPATA, Doris Elena  and  VALENCIA REY, Juan Esteban. Knowledge Management in Organizations: a Necessary Encounter of Digital Platforms, Communications, Education and Culture. Rev. Lasallista Investig. [online]. 2015, vol.12, n.2, pp.105-111. ISSN 1794-4449.

Aiming to achieve an adequate knowledge management many organizations focus on implementing digital platforms that allow information exchanges, but they leave the human component away. In this reflection paper a complementary vision is proposed, based on internal communication as the booster of group interactions, empowering and proper values within the organizational culture for achieving the levels required when knowledge is managed. The conclusions are concentrated on the potentialities of the communication strategy to strengthen the organizational culture and also strengthen the individuals-employees, making the exteriorization, sharing and generation of organizational knowledge.

Keywords : knowledge management; IT; education; culture; communication.

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