Resumo

AGUILERA-CASTRO, Adriana; AVILA-FAJARDO, Gloria Patricia  e  SOLANO-RODRIGUEZ, Omar Javier. ICT in the strategic formulation of SMEs in Santiago de Cali - Colombia. Entramado [online]. 2017, vol.13, n.1, pp.102-111. ISSN 1900-3803.  https://doi.org/10.18041/entramado.2017v13n1.25106.

The business dynamics has presented several changes raised among others by the technological advance, the rise of the knowledge society and aspects such as innovation. This has led to what organizations use tools that facilitate the formulation of organized strategies in line with the current situation of a changing and sometimes turbulent external environment. This article aims to demonstrate the use of ICT tools (Hardware, Software and Internet) as a support for the formulation of strategies in l06 SMEs in the city of Santiago from Cali - Colombia. The results of the research show a high level of favorability towards these tools, however the budget allocated for the acquisition of technology is low and the contradictory result against the interest of using ICT in the strategic formulation of the SMEs of Santiago from Cali - Colombia.

Palavras-chave : Formulation of strategies; strategy; ICT; SMEs; Santiago de Cali.

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