Background:

Knowledge gaps in the health personnel can generate negative results in the detection, assessment and management for pain relief. This work puts them in evidence and shows how a health accreditation process can diagnose problems and generate plans for improvement.

Objective:

Analyze knowledge regarding pain relief in the health personnel during an accreditation process to achieve quality standards.

Methods:

An observational study was conducted with 358 surveys for the health personnel of a hospital, where the perception about the importance, follow-up and treatment for pain relief was evaluated.

Results:

In congruence with the literature, 61.9% of the participants perceived that there is an inadequate intrahospitalary pain treatment. When detected 55.3% of the times a behavior is taken to alleviate it. 22% think that opioids are only to be used by pain clinics, and 33% considered that all patients should be evaluated by pain clinics.

Conclusion:

Although pain relief is perceived as an important element, gaps in knowledge are diagnosed, and these are amenable for intervention to optimize care quality.

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