Resumo

GORDILLO NAVAS, Gladys Cecilia; TRUJILLO MARTINEZ, Javier David  e  FILIZZOLA BERMUDEZ, Juan David. Simulation Strategy for the Application of SPIKES Protocol in the Communication of Bad News. Univ. Med. [online]. 2020, vol.61, n.3, pp.56-64.  Epub 30-Mar-2020. ISSN 0041-9095.  https://doi.org/10.11144/javeriana.umed61-3.spik.

Bad news in the health care environment are defined as pieces of information delivered to patients, that can drastically (and often negatively) modify their life course and expectations for the future. Even though communicating bad news has great relevance in the clinical scenario, the training health care professionals need to acquire this skill is often deficient or overlooked. Skilfull delivery of bad news can provide confort for patients and their families, while poor communication of such information can generate negative emotional reactions, wrong perspectives about clinical prognosis and even lead to legal troubles for practitioners. Many protocols and tools for successfully delivering bad news have been described in literature, as well as diverse academic strategies for teaching such tools. The present article proposes a reflection about the use of simulated scenarios for training of health care professionals in bad news delivery, using the SPIKES protocol.

Palavras-chave : simulation; communication; heatlh education; simulated patient; bad news; SPIKES protocol.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )