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Revista Colombiana de Cirugía

versão impressa ISSN 2011-7582versão On-line ISSN 2619-6107

Resumo

PICO-CAMACHO, Andrea Juliana  e  VEGA-PENA, Neil Valentín. Communication of risk in surgery: A process to improve. rev. colomb. cir. [online]. 2023, vol.38, n.4, pp.600-609.  Epub 26-Jul-2023. ISSN 2011-7582.  https://doi.org/10.30944/20117582.2265.

Introduction.

Evaluation of surgical risk is fundamental in surgical success. The perspectives of the actors involved in the care process must be aligned to adequately plan, communicate, and execute the necessary interventions. The aim of this article is to analyze surgical risk, considering possible factors related to its estimation, communication and understanding in clinical practice.

Methods.

Critical and reflective analysis of the available information, contrasted with the usual practice. An exercise is done with usual clinical situations.

Discussion.

Complexity of the patients, resources, context, and nature of the interventions demand an approximation of the implicit risk of surgery with reliable and reproducible evaluation instruments. Perceptions by physicians, patients, and health administrators about the impact of surgery differ according to their interests. The transmission of results is a challenge in the face of asymmetry in knowledge, complexity of procedures and uncertainty in results. Effective communication as a competence becomes highly relevant in the physician’s activity. Facilitating the understanding of the message requires continuous practice and an improvement process adapted to the context of health care.

Conclusions.

Surgical risk requires a clear and reliable methodology in its evaluation, communication and understanding among the actors of the health system. Their presence is associated with the professional activity of doctors and requires skills that allow a non-linear approach to the subject. It is a professional activity that must be empowered to improve health outcomes and the quality of interventions.

Palavras-chave : risk management; general surgery; communication; communication barriers; physician-patient relationship.

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