Resumo

BARRERA-RODRIGUEZ, Leidy Ximena; MOYA-ESPINOSA, Pedro Ignacio  e  CORTES-RODRIGUEZ, Nubia Consuelo. Business competitiveness model based on the value chain for the coking sector in Colombia. Revista Investig. Desarro. Innov. [online]. 2023, vol.13, n.2, pp.247-258.  Epub 08-Fev-2024. ISSN 2027-8306.  https://doi.org/10.19053/20278306.v13.n2.2023.16831.

The aim of this paper is to propose a model of business competitiveness based on the value chain for the coking sector in Colombia that allows its promotion and strengthening. A systematic review of the literature in the Web of Science and Scopus databases, in the period 2012-2022, was carried out to establish the documentary corpus. The categories of analysis identified converge in the competitiveness based on the value chain from which a model is proposed to integrate: the participation of social actors (government, community, academy, businessmen and unions), primary activities, support and articulate to maintain and improve competitiveness business with direct involvement in the coking sector. As a conclusion, this model contributes to the definition and direction of strategies in the transformation of coke, generating conditions of competitiveness based on customer satisfaction and the strengthening of the sector.

Palavras-chave : value chain; business competitiveness; stakeholders; coke.

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