Abstract

PUENTES LOPEZ, Andrés  and  LIS-GUTIERREZ, Melissa. Measurement corporate social responsibility: A review of the literature (2010-2017). suma neg. [online]. 2018, vol.9, n.20, pp.145-152. ISSN 2215-910X.  https://doi.org/10.14349/sumneg/2018.v9.n20.a9.

The objective of this paper is to establish the forms of measurement of Corporate Social Responsibility (CSR) which have been documented in the academic literature, between 2010 and 2017. From a preliminary selection of 250 documents related to CSR, it was selected a sample of 32 papers that make explicit the use of the classification of the proposal forms of measurement. This process has enabled to determine that the main proposals for this type of measurement are related to the analysis of the reports presented by the companies, as well as the formulation of a single and multiple indicators.

Keywords : social responsibility; corporate social responsibility; social responsibility; social responsibility indicators; measure of social responsibility..

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