Innovar- PDF Download - Art. IDS0121-50512011000400014

Innovar
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HERAS, Iñaki; MARIMON, Frederic and CASADESUS, Martí. Impact of quality improvement tools on the performance of firms using different quality management systems. Innovar [online]. 2011, vol.21, n.42, pp.161-174. ISSN 0121-5051.

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