|
RESTREPO-MORALES, Jorge Aníbal; GIRALDO BETANCUR, Emerson Andrés and VANEGAS LOPEZ, Juan Gabriel. Customer Service Multichannel Model in a Health Care Service Provider: A Discrete Simulation Case Study. Innovar [online]. 2019, vol.29, n.72, pp.89-102.
ISSN 0121-5051.
| |