<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0120-4645</journal-id>
<journal-title><![CDATA[Cuadernos de Administración (Universidad del Valle)]]></journal-title>
<abbrev-journal-title><![CDATA[cuad.adm.]]></abbrev-journal-title>
<issn>0120-4645</issn>
<publisher>
<publisher-name><![CDATA[Universidad del Valle]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0120-46452018000100003</article-id>
<article-id pub-id-type="doi">10.25100/cdea.v34i60.5990</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Citizen participation in the design of public policy through ICTs in Colombia]]></article-title>
<article-title xml:lang="es"><![CDATA[Participación ciudadana a través de las TIC en el diseño de política pública en Colombia]]></article-title>
<article-title xml:lang="fr"><![CDATA[Participation citoyenne à travers les TIC dans la conception de la politique publique en Colombie]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bermeo Andrade]]></surname>
<given-names><![CDATA[Helga]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[González-Bañales]]></surname>
<given-names><![CDATA[Dora Luz]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Hernández Umaña]]></surname>
<given-names><![CDATA[Iván]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Calderón Pinedo]]></surname>
<given-names><![CDATA[Mónica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Ibagué Faculty of Engineering ]]></institution>
<addr-line><![CDATA[Ibagué ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Instituto Tecnológico de Durango Department of Systems and Computing ]]></institution>
<addr-line><![CDATA[Durango ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad de Ibagué , Faculty of Economics and Administration Sciences ]]></institution>
<addr-line><![CDATA[Ibagué Colombia]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad de Ibagué  ]]></institution>
<addr-line><![CDATA[Ibagué Colombia]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2018</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2018</year>
</pub-date>
<volume>34</volume>
<numero>60</numero>
<fpage>3</fpage>
<lpage>17</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0120-46452018000100003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0120-46452018000100003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0120-46452018000100003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The growing development and social appropriation of ICTs nowadays represent a means that facilitates the participation of citizens in the design and management of public policies. The objective of this research was to assess the contribution generated by the use of a digital platform as a means to design and execute public policies aimed at strengthening the productive apparatus in the tourism and cultural industry of the Tolima region within the &#8220;Tolima Vive Digital&#8221;-TVD (Tolima Lives Digitally) project developed between 2013 and 2014 within the framework of the &#8220;Vive Digital&#8221; (Live Digitally) initiative by the National Government. Through an evaluative research model, structured surveys and in-depth interviews were applied to beneficiaries linked to the tourism and culture sector in the region, as well as to facilitators-experts in the operation of the platform. The results of the evaluation show the positive contribution of ICTs to the processes of citizen participation in the design of public policies by facilitating the participation and inclusion of citizens from remote regions, by enabling a more efficient systematization and integration of citizen demands and by generating a new communication channel between Government and citizens. In this way, the experience of the Tolima region represents a reference point for other government managers, and becomes a complementary contribution to the evaluation of the strategy for the digitalization of the public service in Colombia.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El creciente desarrollo y apropiación social de las TIC en la actualidad representan un medio que facilita la participación de los ciudadanos en el diseño y gestión de políticas públicas. El objetivo de esta investigación fue valorar la contribución generada por el uso de una plataforma digital como medio para el diseño y ejecución de política pública orientada al fortalecimiento del aparato productivo en la industria turística y cultural de la región Tolima dentro del proyecto Tolima Vive Digital (TVD) desarrollado entre los años 2013 y 2014 en el marco de la iniciativa Vive Digital del Gobierno Nacional. A través de un modelo de investigación evaluativa se aplicaron encuestas estructuradas y entrevistas a profundidad a beneficiarios vinculados al sector turismo y cultura de la región, así como a facilitadores-expertos en la operación de la plataforma. Los resultados de la evaluación evidencian la positiva contribución de las TIC a los procesos de participación ciudadana en el diseño de políticas públicas al facilitar la participación e inclusión de ciudadanos de las regiones apartadas, al permitir sistematizar e integrar de una manera más eficiente las demandas ciudadanas y al generar un nuevo canal de comunicación entre el Gobierno y los ciudadanos. De esta manera la experiencia de la región Tolima representa un referente para otros gestores de gobierno, y son una contribución complementaria a la evaluación de la estrategia de digitalización de la función pública en Colombia.]]></p></abstract>
<abstract abstract-type="short" xml:lang="fr"><p><![CDATA[Résumé Le développement croissant et l&#8217;appropriation sociale des TIC représentent actuellement un moyen qui facilite la participation des citoyens dans la conception et la gestion des politiques publiques. L&#8217;objectif de cette recherche était de valoriser la contribution produite par l&#8217;utilisation d&#8217;une plate-forme numérique comme un moyen pour le design et l&#8217;exécution d&#8217;une politique publique visant à renforcer l&#8217;appareil productif dans l&#8217;industrie touristique et culturelle de la région Tolima dans le projet appelé Tolima Vive Digital (TVD) développé entre les années 2013 et 2014 dans le cadre de l&#8217;initiative Vive Digital du gouvernement national. Á travers un modèle de recherche évaluative ont été mises en &#339;uvre des enquêtes structurés et des interviews à profondeur, ont été appliqués aux bénéficiaires associés au secteur touristique et culturel de la région, ainsi qu&#8217;aux facilitateurs-experts dans le fonctionnement de la plate-forme. Les résultats de l&#8217;évaluation mettent en évidence la contribution positive des TIC aux processus de participation citoyenne dans la conception des politiques publiques en facilitant la participation et l&#8217;inclusion des citoyens des régions éloignées, en permettant de systématiser et d&#8217;intégrer d&#8217;une manière plus efficace les exigences citoyennes et en même temps, en créant un nouveau canal de communication entre le gouvernement et les citoyens. De cette façon, l&#8217;expérience de la région de Tolima représente un point de référence pour les autres gestionnaires gouvernementaux, et est une contribution complémentaire de l&#8217;évaluation de l&#8217;stratégie de numérisation de la fonction publique en Colombie.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Public policy]]></kwd>
<kwd lng="en"><![CDATA[Government]]></kwd>
<kwd lng="en"><![CDATA[ICT]]></kwd>
<kwd lng="en"><![CDATA[Development]]></kwd>
<kwd lng="en"><![CDATA[Region]]></kwd>
<kwd lng="en"><![CDATA[Citizen participation]]></kwd>
<kwd lng="es"><![CDATA[Política pública]]></kwd>
<kwd lng="es"><![CDATA[Gobierno]]></kwd>
<kwd lng="es"><![CDATA[TIC]]></kwd>
<kwd lng="es"><![CDATA[Desarrollo]]></kwd>
<kwd lng="es"><![CDATA[Región]]></kwd>
<kwd lng="es"><![CDATA[Participación ciudadana]]></kwd>
<kwd lng="fr"><![CDATA[Politique publique]]></kwd>
<kwd lng="fr"><![CDATA[Gouvernement]]></kwd>
<kwd lng="fr"><![CDATA[TIC]]></kwd>
<kwd lng="fr"><![CDATA[Développement]]></kwd>
<kwd lng="fr"><![CDATA[Région]]></kwd>
<kwd lng="fr"><![CDATA[Participation citoyenne]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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