<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0120-8705</journal-id>
<journal-title><![CDATA[CES Medicina]]></journal-title>
<abbrev-journal-title><![CDATA[CES Med.]]></abbrev-journal-title>
<issn>0120-8705</issn>
<publisher>
<publisher-name><![CDATA[Universidad CES]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0120-87052019000100031</article-id>
<article-id pub-id-type="doi">10.21615/cesmedicina.33.1.4</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Experiencia de pacientes con diabetes e hipertensión que participan en un programa de telemonitoreo]]></article-title>
<article-title xml:lang="en"><![CDATA[Experience of patients with diabetes and high blood pressure that participates in a Telemonitoring Program]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Gallardo-Zanetta]]></surname>
<given-names><![CDATA[Ana María]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Franco-Vivanco]]></surname>
<given-names><![CDATA[Pamela Verónica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Urtubey]]></surname>
<given-names><![CDATA[Xavier]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Accuhealth  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Chile</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Accuhealth  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Chile</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Accuhealth  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Chile</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<volume>33</volume>
<numero>1</numero>
<fpage>31</fpage>
<lpage>41</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0120-87052019000100031&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0120-87052019000100031&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0120-87052019000100031&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Objetivo:  conocer la experiencia de personas con diabetes mellitus o hipertensión, pertenecientes a un programa de telemonitoreo.  Método:  diseño cualitativo a través de grupos focales a usuarios del Servicio de Salud Pública en Santiago de Chile. Participaron 46 personas distribuidas en 10 grupos.  Resultados:  estos se orientan a los beneficios percibidos de participar en el programa: promoción de rutinas de cuidado de la salud, aprendizaje sobre el manejo de su enfermedad, empoderamiento frente a los servicios de urgencia, apoyo percibido por parte del equipo de salud del servicio de telemonitoreo, integración de la familia a los cuidados de la salud, comodidad y accesibilidad; y posibles barreras percibidas para ingresar o permanecer en el programa.  Conclusión:  este es el primer estudio en Chile sobre la experiencia de pacientes con enfermedades crónicas pertenecientes a un programa de telemonitoreo. Los resultados dan cuenta de la aceptación y utilidad del programa en el seguimiento de sus enfermedades y son un aporte fundamental para el perfeccionamiento y desarrollo de estos programas.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Aim:  To assess the experience of people with diabetes mellitus and/or hypertension belonging to a telemonitoring program.  Method: Qualitative design through focus groups with users of the Public Health Service in Santiago de Chile. A total of 46 adults distributed in 10 groups are included in the present study.  Results:  The results include the perception of benefits of participating in a monitoring program -promotion of health care routines, pathology management, empowerment when referred to Emergency Services, support of the Telemonitoring Health Team, integration of the family into health care, comfort and accessibility-; and perceived barriers to access or stay in the program -worries about the use of technology and the time used for everyday control.  Conclusions:  this is the first study conducted in Chile that asses the experience of patients with chronic diseases that are enrolled in a telemonitoring program. The results show the acceptation and utility of the telemonitoring program and are a contribution to the improvement and development of these kind of programs.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Telemonitoreo]]></kwd>
<kwd lng="es"><![CDATA[Diabetes mellitus 2]]></kwd>
<kwd lng="es"><![CDATA[Hipertensión]]></kwd>
<kwd lng="es"><![CDATA[Enfermedades crónicas no transmisibles]]></kwd>
<kwd lng="es"><![CDATA[Experiencia subjetiva]]></kwd>
<kwd lng="es"><![CDATA[Percepción del paciente]]></kwd>
<kwd lng="en"><![CDATA[Telemonitoring]]></kwd>
<kwd lng="en"><![CDATA[Diabetes mellitus 2]]></kwd>
<kwd lng="en"><![CDATA[Hypertension]]></kwd>
<kwd lng="en"><![CDATA[Chronic non-communicable diseases]]></kwd>
</kwd-group>
</article-meta>
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