<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0121-5051</journal-id>
<journal-title><![CDATA[Innovar]]></journal-title>
<abbrev-journal-title><![CDATA[Innovar]]></abbrev-journal-title>
<issn>0121-5051</issn>
<publisher>
<publisher-name><![CDATA[Facultad de Ciencias Económicas. Universidad Nacional de Colombia.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0121-50512022000200175</article-id>
<article-id pub-id-type="doi">10.15446/innovar.v32n84.100595</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Niveles de madurez de la capacidad en tecnologías de información en micro, pequeñas y medianas empresas]]></article-title>
<article-title xml:lang="en"><![CDATA[MATURITY LEVELS OF THE INFORMATION TECHNOLOGIES CAPABILITY IN MICRO, SMALL AND MEDIUM-SIZED ENTERPRISES]]></article-title>
<article-title xml:lang="pt"><![CDATA[NÍVEIS DE MATURIDADE DA CAPACIDADE EM TECNOLOGIAS DE INFORMAÇÃO EM MICRO, PEQUENAS E MÉDIAS EMPRESAS]]></article-title>
<article-title xml:lang="fr"><![CDATA[NIVEAUX DE MATURITÉ DE LA CAPACITÉ EN TECHNOLOGIES DE L'INFORMATION DANS LES MICRO, PETITES ET MOYENNES ENTREPRISES]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Díaz-Pinzón]]></surname>
<given-names><![CDATA[Beatriz Helena]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rodríguez V.]]></surname>
<given-names><![CDATA[María Teresa]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Espinosa Moreno]]></surname>
<given-names><![CDATA[Juan Carlos]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional de Colombia  ]]></institution>
<addr-line><![CDATA[Bogotá ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Nacional de Colombia  ]]></institution>
<addr-line><![CDATA[Bogotá ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Nacional de Colombia  ]]></institution>
<addr-line><![CDATA[Bogotá ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2022</year>
</pub-date>
<volume>32</volume>
<numero>84</numero>
<fpage>175</fpage>
<lpage>191</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0121-50512022000200175&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0121-50512022000200175&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0121-50512022000200175&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN: Múltiples modelos de madurez en tecnologías de información (TI) son presentados en la literatura. Algunos han sido validados en pymes y pocos operacionalizan el método para clasificar las organizaciones en niveles de madurez. La mayoría de estos hacen una clasificación general de las organizaciones en un único nivel de madurez. Sin embargo, una organización podría estar en múltiples niveles de madurez a la vez para diferentes criterios de clasificación. Utilizando la capacidad en n para analizar la madurez tecnológica desde diferentes dimensiones, se aplica un algoritmo de agrupación jerárquico (HCPC) para agrupar 2.470 empresas estudiadas. A partir de esta agrupación, se identificaron cuatro niveles de madurez para cada una de las dimensiones de la capacidad en n: nivel 1 o de incorporación, nivel 2 o de aprendizaje, nivel 3 o de planeación y desarrollo, y nivel 4 o de alineación y sostenibilidad. Finalmente, se propone un método para clasificar las organizaciones en estos cuatro niveles de madurez para cada una de las dimensiones de la capacidad en n.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT: There are multiple information technology (IT) maturity models available in the literature. Some of them have been validated for SMES and few operationalize the method used to classify organizations into maturity levels. Most of the studies on the subject make a general classification of organizations in a single level of maturity, ignoring that an organization could be at the same time in multiple maturity levels for different classification criteria. In an attempt to overcome this limitation, this work uses the IT capability to analyze technological maturity from different dimensions. To do that, we applied a hierarchical clustering on principal components (HGRG) algorithm in order to group 2,470 companies, which resulted in the identification of four maturity levels for each of the dimensions of the IT capacity: level 1 or incorporation, level 2 or learning, level 3 or planning and control, and level 4 or alignment. Finally, we propose a method to classify organizations into these four maturity levels for each of the dimensions that comprise the IT capability.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO: Múltiplos modelos de maturidade de tecnologias da informação (TI) são apresentados na literatura. Alguns são validados em PMES e poucos operam o modelo para classificar as organizações em níveis de maturidade. A maioria destes faz uma classificação geral das organizações num único nível de maturidade. Contudo, uma organização poderia estar em múltiplos estágios ao mesmo tempo para diferentes critérios de classificação. Utilizando a capacidade em TI para analisar a maturidade de tecnologia sob diferentes dimensões, é aplicado um algoritmo de agrupação hierárquica para agrupar 2.470 empresas estudadas. A partir dessa agru-pação, foram identificados quatro níveis de maturidade para cada uma das dimensões da capacidade em TI: nível 1 ou de incorporação, nível 2 ou de aprendizagem, nível 3 ou de planejamento, nível 4 ou de alinhamento. Finalmente, é proposto um método para classificar as organizações nesses quatro níveis de maturidade para cada uma das dimensões da capacidade em TI.]]></p></abstract>
<abstract abstract-type="short" xml:lang="fr"><p><![CDATA[RÉSUMÉ : De multiples modèles de maturité des technologies de l'information (TI) sont présentés dans la littérature. Certains ont été validés dans des PME et peu d'entre eux rendent opérationnelle la méthode de classification des organisations en niveaux de maturité. La plupart d'entre eux établissent une classification générale des organisations en un seul niveau de maturité. Cependant, une organisation peut se trouver à plusieurs niveaux de maturité en même temps pour différents critères de classification. En utilisant la capacité informatique pour analyser la maturité technologique selon différentes dimensions, on a appliqué un algorithme de regroupement hiérarchique (HCPC) pour regrouper 2 470 entreprises interrogées. À partir de ce regroupement, on a identifié quatre niveaux de maturité pour chacune des dimensions des capacités informatiques : niveau 1 ou incorporation, niveau 2 ou apprentissage, niveau 3 ou planification et contrôle, et niveau 4 ou alignement. Enfin, on propose une méthode permettant de classer les organisations dans ces quatre niveaux de maturité pour chacune des dimensions des capacités informatiques.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[capacidad en n]]></kwd>
<kwd lng="es"><![CDATA[clasificación de capacidad en n]]></kwd>
<kwd lng="es"><![CDATA[grupos de similitud]]></kwd>
<kwd lng="es"><![CDATA[mipymes]]></kwd>
<kwd lng="es"><![CDATA[modelo de madurez en n]]></kwd>
<kwd lng="es"><![CDATA[niveles de madurez en Ti]]></kwd>
<kwd lng="en"><![CDATA[IT capability]]></kwd>
<kwd lng="en"><![CDATA[IT capability classification]]></kwd>
<kwd lng="en"><![CDATA[similarity groups]]></kwd>
<kwd lng="en"><![CDATA[MSMEs]]></kwd>
<kwd lng="en"><![CDATA[IT maturity model]]></kwd>
<kwd lng="en"><![CDATA[IT maturity levels]]></kwd>
<kwd lng="pt"><![CDATA[capacidade em TI]]></kwd>
<kwd lng="pt"><![CDATA[classificação de capacidade em TI]]></kwd>
<kwd lng="pt"><![CDATA[grupos de semelhança]]></kwd>
<kwd lng="pt"><![CDATA[micros]]></kwd>
<kwd lng="pt"><![CDATA[pequenas e médias empresas]]></kwd>
<kwd lng="pt"><![CDATA[modelo de maturidade em TI]]></kwd>
<kwd lng="pt"><![CDATA[níveis de maturidade em TI]]></kwd>
<kwd lng="fr"><![CDATA[Capacité informatique]]></kwd>
<kwd lng="fr"><![CDATA[classification de la capacité informatique]]></kwd>
<kwd lng="fr"><![CDATA[groupes de similitude]]></kwd>
<kwd lng="fr"><![CDATA[MPME]]></kwd>
<kwd lng="fr"><![CDATA[modèle de maturité informatique]]></kwd>
<kwd lng="fr"><![CDATA[niveaux de maturité informatique]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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