<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0121-5051</journal-id>
<journal-title><![CDATA[Innovar]]></journal-title>
<abbrev-journal-title><![CDATA[Innovar]]></abbrev-journal-title>
<issn>0121-5051</issn>
<publisher>
<publisher-name><![CDATA[Facultad de Ciencias Económicas. Universidad Nacional de Colombia.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0121-50512022000400119</article-id>
<article-id pub-id-type="doi">10.15446/innovar.v32n86.104665</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Comercio electrónico y hábitos de los consumidores durante la pandemia por COVID-19 en México]]></article-title>
<article-title xml:lang="en"><![CDATA[E-COMMERCE AND CONSUMER HABITS DURING THE COVID-19 PANDEMIC IN MEXICO]]></article-title>
<article-title xml:lang="pt"><![CDATA[COMÉRCIO ELETRÔNICO E HÁBITOS DOS CONSUMIDORES DURANTE A PANDEMIA DA COVID-19 NO MÉXICO]]></article-title>
<article-title xml:lang="fr"><![CDATA[LE COMMERCE ÉLECTRONIQUE ET LE COMPORTEMENT DES CONSOMMATEURS PENDANT LA PANDÉMIE DE COVID-19 AU MEXIQUE]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Béjar-Tinoco]]></surname>
<given-names><![CDATA[Víctor]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Valenzo-Jiménez]]></surname>
<given-names><![CDATA[Marco Alberto]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Madrigal-Moreno]]></surname>
<given-names><![CDATA[Flor]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Madrigal-Moreno]]></surname>
<given-names><![CDATA[Salvador]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Montesinos-López]]></surname>
<given-names><![CDATA[Osval A.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Michoacana de San Nicolás de Hidalgo  ]]></institution>
<addr-line><![CDATA[Morelia ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Michoacana de San Nicolás de Hidalgo  ]]></institution>
<addr-line><![CDATA[Morelia ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Michoacana de San Nicolás de Hidalgo  ]]></institution>
<addr-line><![CDATA[Morelia ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad Michoacana de San Nicolás de Hidalgo  ]]></institution>
<addr-line><![CDATA[Morelia ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,Universidad de Colima  ]]></institution>
<addr-line><![CDATA[Colima ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<volume>32</volume>
<numero>86</numero>
<fpage>119</fpage>
<lpage>134</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0121-50512022000400119&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0121-50512022000400119&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0121-50512022000400119&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN: En el 2020 el mundo entero tuvo que adaptarse abruptamente a una nueva realidad: la emergencia sanitaria generada por la COVID-19. Las organizaciones tuvieron que reconfigurar sus estrategias de mercadotecnia a partir de los cambios que la COVID-19 trajo consigo en el comportamiento del mercado y del consumidor. La COVID -19 obligó al distanciamiento social lo que trajo consigo cambios en los hábitos de consumo en línea. El objetivo de este artículo es presentar un panorama general de la reconfiguración del comercio online durante la pandemia por COVID-19 en México. La presente es una investigación documental, exploratoria, de enfoque cualitativo y tran-seccional. La recolección de datos secundarios se realizó con información recabada de la Encuesta Nacional sobre Disponibilidad y Uso de Tecnologías de la Información en Hogares (ENDUTIH), de la Asociación Mexicana de Internet, de la Asociación Mexicana de Ventas Online (AMVO) y de la Encuesta Global de Perspectivas del Consumidor 2021 (PwC, 2021), entre otros. Los resultados permiten establecer que tanto consumidores como empresas tuvieron que aprender rápido, adaptarse y responder a los nuevos requerimientos del mercado. La irrupción de la COVID-19, los cambios en los hábitos de consumo, la digitalización empresarial y la inclusión digital en México favorecieron el comercio electrónico.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT: In 2020, the entire world had to abruptly adapt to a new reality: the health emergency caused by COVID-19. Organizations had to rearrange their marketing strategies based on the changes brought by this situation to market and consumer behavior. COVID-19 forced social distancing, thus leading to shifts in online consumption habits. This paper aims to present an overview of the significant changes in online commerce during the COVID-19 pandemic in Mexico through a documentary, exploratory, qualitative and cross-sectional research. Secondary data were collected with information from the National Survey on the Availability and Use of Information Technologies in Homes (ENDIJTIH, in Spanish), conducted by the Mexican Internet Association, the Mexican Association of Online Sales (AMVO, in Spanish), and the Global Consumer Perspectives Survey 2021 (PwC, 2021), among other sources. Results show that consumers and companies had to rapidly learn, adapt, and respond to new market requirements, and that the onset of COVID-19, variations in consumption habits, business digitization, and digital inclusion in Mexico favored e-commerce.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO: Em 2020, o mundo inteiro teve que se adaptar abruptamente a uma nova realidade: a emergência sanitária gerada pela COVID-19. As organizações tiveram que reconfigurar suas estratégias de marketing a partir das mudanças que a COVID-19 trouxe consigo no comportamento do mercado e do consumidor. A COVID-19 obrigou o distanciamento social, o que trouxe consigo mudanças nos hábitos de consumo on-line. O objetivo deste artigo é apresentar um panorama geral da reconfiguração do comércio on -line durante a pandemia pela COVID-19 no México. Esta pesquisa é documental, exploratória, de abordagem qualitativa e transeccional. A coleta de dados secundário foi realizada com informação obtida da Pesquisa Nacional sobre a Disponibilidade e Uso de Tecnologias da Informação no Domicílio, da Associação Mexicana da Internet, da Associação Mexicana de Vendas On-line e da Pesquisa Global de Perspectivas do Consumidor 2021, entre outros. Os resultados permitem estabelecer que tanto consumidores quanto empresas tiveram que aprender rapidamente, adaptar-se e atender as novas exigências do mercado. A irrupção da COVID-19, as mudanças nos hábitos de consumo, a digitalização empresarial e a inclusão digital no México favoreceram o comércio eletrônico.]]></p></abstract>
<abstract abstract-type="short" xml:lang="fr"><p><![CDATA[RÉSUMÉ: En 2020, le monde entier a dü s'adapter brutalement à une nouvelle réalité: l'urgence sanitaire générée par COVID-19. Les organisations ont dü reconfigurer leurs strategies de marketing en fonction des changements que COVID-19 a apportés au marché et au comportement des consommateurs. COVID-19 a forcé une distanciation sociale qui a entramé des changements dans les habitudes de consommation en ligne. L'objectif de cet article est de présenter un aperçu de la reconfiguration du commerce en ligne pendant la pandémie de COVID-19 au Mexique. Il s'agit d'une recherche documentaire, exploratoire, qualitative, transver-sale et qualitative. La collecte de données secondaires a été effectuée à partir d'informations recueillies auprès de l'enquéte nationale sur la dis-ponibilité et l'utilisation des technologies de l'information dans les mé-nages (ENDIJTIH), de l'Association mexicaine de l'Internet, de l'Association mexicaine de la vente en ligne (Amvo) et de l'enquéte Global Consumer Insights Survey 2021 (PwC, 2021), entre autres. Les résultats établissent que tant les consommateurs que les entreprises ont dü apprendre rapidement, s'adapter et répondre aux nouvelles exigences du marché. L'émergence du COVID-19, l'évolution des habitudes de consommation, la numérisation des entreprises et l'inclusion numérique au Mexique ont favorisé le commerce électronique.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[comercio electrónico]]></kwd>
<kwd lng="es"><![CDATA[COVID-19]]></kwd>
<kwd lng="es"><![CDATA[digitalización]]></kwd>
<kwd lng="es"><![CDATA[hábitos de consumo]]></kwd>
<kwd lng="es"><![CDATA[México]]></kwd>
<kwd lng="en"><![CDATA[e-Commerce]]></kwd>
<kwd lng="en"><![CDATA[COVID-19]]></kwd>
<kwd lng="en"><![CDATA[digitization]]></kwd>
<kwd lng="en"><![CDATA[consumption habits]]></kwd>
<kwd lng="en"><![CDATA[Mexico]]></kwd>
<kwd lng="pt"><![CDATA[comércio eletrônico]]></kwd>
<kwd lng="pt"><![CDATA[COVID-19]]></kwd>
<kwd lng="pt"><![CDATA[digitalização]]></kwd>
<kwd lng="pt"><![CDATA[hábitos de consumo]]></kwd>
<kwd lng="pt"><![CDATA[México]]></kwd>
<kwd lng="fr"><![CDATA[e-commerce]]></kwd>
<kwd lng="fr"><![CDATA[COVID-19]]></kwd>
<kwd lng="fr"><![CDATA[numérisation]]></kwd>
<kwd lng="fr"><![CDATA[habitudes de consom-mation]]></kwd>
<kwd lng="fr"><![CDATA[Mexique]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Abirrached Fernández]]></surname>
<given-names><![CDATA[M. T.]]></given-names>
</name>
<name>
<surname><![CDATA[Torres Ríos]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Dettmer García]]></surname>
<given-names><![CDATA[J. O]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Hábitos de consumo modificados durante la pandemia de COVID-19]]></article-title>
<source><![CDATA[Realidad Empresarial]]></source>
<year>2021</year>
<numero>11</numero>
<issue>11</issue>
<page-range>16-22</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ajzen]]></surname>
<given-names><![CDATA[I]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The theory of planned behavior]]></article-title>
<source><![CDATA[Organizational Behavior and Human Decision Processes]]></source>
<year>1991</year>
<volume>50</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>179-211</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ajzen]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Fishbein]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[Understanding attitudes and predicting social behavior]]></source>
<year>1980</year>
<publisher-name><![CDATA[Prentice-Hall]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Alcántara Hernández]]></surname>
<given-names><![CDATA[R. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Carón Islas]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Figueroa Velázquez]]></surname>
<given-names><![CDATA[J. G]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Efectos de la pandemia del COVID-19 en el comportamiento del consumidor mexicano: hábitos de compra de la canasta básica]]></article-title>
<source><![CDATA[European Scientific Journal]]></source>
<year>2021</year>
<volume>17</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>165-81</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Alvarado Lagunas]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Determinantes del gasto en e-commerce debido al COVID-19: un análisis empírico para los micronegocios en Monterrey, México]]></article-title>
<source><![CDATA[Paradigma Económico]]></source>
<year>2021</year>
<volume>13</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>119-45</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Amalia]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Mihaela]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Ionut]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[From market orientation to the community orientation for an open public administration: A conceptual framework]]></article-title>
<source><![CDATA[Procedia - Social and Behavioral Sciences]]></source>
<year>2012</year>
<numero>62</numero>
<issue>62</issue>
<page-range>871-5</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="book">
<collab>Analítica de Retail</collab>
<source><![CDATA[Hábitos de consumo: qué son, tipos y claves para conocerlos]]></source>
<year>2018</year>
<month>,</month>
<publisher-name><![CDATA[Analítica de Retail]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="book">
<collab>Asociación Mexicana de Internet</collab>
<source><![CDATA[Comercio electrónico en México]]></source>
<year>2019</year>
<publisher-name><![CDATA[Asociación de Internet MX]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="">
<collab>Asociación Mexicana de Venta Online [AMVO]</collab>
<source><![CDATA[Estudio sobre venta online en México 2021]]></source>
<year>2021</year>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Baghdadi]]></surname>
<given-names><![CDATA[Y]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A framework for social commerce design]]></article-title>
<source><![CDATA[Information Systems]]></source>
<year>2016</year>
<numero>60</numero>
<issue>60</issue>
<page-range>95-113</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Basantes]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Gallegos]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Guevara]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Jácome]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Posso]]></surname>
<given-names><![CDATA[Á.]]></given-names>
</name>
<name>
<surname><![CDATA[Quiña]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Vaca]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<source><![CDATA[Comercio electrónico]]></source>
<year>2017</year>
<publisher-name><![CDATA[Universidad Técnica del Norte]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Basuroy]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Chatterjee]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Abraham Ravid]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How Critical are Critical Reviews? The Box Office Effects of Film Critics, Star Power, and Budgets]]></article-title>
<source><![CDATA[Journal of Marketing]]></source>
<year>2018</year>
<volume>67</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>103-17</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Castellacci]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Tveito]]></surname>
<given-names><![CDATA[V]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Internet use and well-being: A survey and a theoretical framework]]></article-title>
<source><![CDATA[Research Policy]]></source>
<year>2018</year>
<volume>47</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>308-25</page-range></nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chávez]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<source><![CDATA[Esto fue lo que compraron durante la fase dos de la COVID-19 los consumidores de México. Merca2.0]]></source>
<year>2020</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="book">
<collab>Centro de Investigación de Mercados [CIM]</collab>
<source><![CDATA[Hábitos de consumo]]></source>
<year>2020</year>
<publisher-name><![CDATA[CIM]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Clavellina]]></surname>
<given-names><![CDATA[J. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Domínguez]]></surname>
<given-names><![CDATA[M. I.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Implicaciones económicas de la pandemia por COVID-19 y opciones de política]]></article-title>
<source><![CDATA[Notas Estratégicas]]></source>
<year>2020</year>
<numero>81</numero>
<issue>81</issue>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Davis]]></surname>
<given-names><![CDATA[F]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Perceived usefulness, perceived ease of use and user acceptance of information technology]]></article-title>
<source><![CDATA[MIS Quarterly]]></source>
<year>1989</year>
<volume>13</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>319-40</page-range></nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Domenech]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<source><![CDATA[6 Características del consumidor mexicano]]></source>
<year>2018</year>
<month>,</month>
<publisher-name><![CDATA[IZA Business Center]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[De Pelsmacker]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[van Tilburg]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Holthof]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Digital marketing strategies, online reviews and hotel performance]]></article-title>
<source><![CDATA[International Journal of Hospitality Management]]></source>
<year>2018</year>
<numero>72</numero>
<issue>72</issue>
<page-range>47-55</page-range></nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Escamilla]]></surname>
<given-names><![CDATA[O]]></given-names>
</name>
</person-group>
<source><![CDATA[Así es como el coronavirus ha modificado los hábitos y el consumo de los mexicanos. Merca2.0]]></source>
<year>2020</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Esparza Cruz]]></surname>
<given-names><![CDATA[N. K]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El comercio electrónico en el Ecuador]]></article-title>
<source><![CDATA[Journal of Science and Research]]></source>
<year>2017</year>
<volume>2</volume>
<numero>26</numero>
<issue>26</issue>
<page-range>29-32</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fishbein]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Ajzen]]></surname>
<given-names><![CDATA[I]]></given-names>
</name>
</person-group>
<source><![CDATA[Belief, attitude, intention and behaviour: An introduction to theory and research]]></source>
<year>1975</year>
<publisher-name><![CDATA[Addison-Wesley]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Forman]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ghose]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Wiesenfeld]]></surname>
<given-names><![CDATA[B]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets]]></article-title>
<source><![CDATA[Information Systems Research]]></source>
<year>2008</year>
<volume>19</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>291-313</page-range></nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="">
<collab>Gobierno de México</collab>
<source><![CDATA[Inclusión financiera en México]]></source>
<year>2020</year>
</nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Grandon]]></surname>
<given-names><![CDATA[E. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Pearson]]></surname>
<given-names><![CDATA[J. M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Electronic commerce adoption: An empirical study of small and medium US businesses]]></article-title>
<source><![CDATA[Information and Management]]></source>
<year>2004</year>
<volume>42</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>197-216</page-range></nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hajli]]></surname>
<given-names><![CDATA[N]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Social commerce constructs and consumer's intention to buy]]></article-title>
<source><![CDATA[International Journal of Information Management]]></source>
<year>2015</year>
<volume>35</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>183-91</page-range></nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hamilton]]></surname>
<given-names><![CDATA[R. W.]]></given-names>
</name>
<name>
<surname><![CDATA[Mittal]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Shah]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Thompson]]></surname>
<given-names><![CDATA[D. V.]]></given-names>
</name>
<name>
<surname><![CDATA[Griskevicius]]></surname>
<given-names><![CDATA[V]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How financial constraints influence consumer behavior: An integrative framework]]></article-title>
<source><![CDATA[Journal of Consumer Psychology]]></source>
<year>2019</year>
<volume>29</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>285-305</page-range></nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hammouri]]></surname>
<given-names><![CDATA[Q.]]></given-names>
</name>
<name>
<surname><![CDATA[Al-Gasawneh]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Nusairat]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Hanandeh]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Barakat]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Determinants of Trust and its Influence on Online Buying Intention: An Empirical Study on Social Commerce in Jordan]]></article-title>
<source><![CDATA[Annals of the Romania Society for Cell Biology]]></source>
<year>2021</year>
<volume>25</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>4522-39</page-range></nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hausmann]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<source><![CDATA[Flattening the COVID-19 curve in developing countries]]></source>
<year>2020</year>
<month>,</month>
<publisher-name><![CDATA[Project Syndicate]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hernández Mendoza]]></surname>
<given-names><![CDATA[S. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Hernández Mendoza]]></surname>
<given-names><![CDATA[J. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Olguín Guzmán]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Comercio electrónico como herramienta complementaria en las pymes en México]]></article-title>
<source><![CDATA[Etic@net]]></source>
<year>2018</year>
<volume>18</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>245-73</page-range></nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Herrando]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Jiménez-Martínez]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Martín-de Hoyos]]></surname>
<given-names><![CDATA[M. J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Social commerce users' optimal experience: stimuli, response and culture]]></article-title>
<source><![CDATA[Journal of Electronic Commerce Research]]></source>
<year>2019</year>
<volume>20</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>199-218</page-range></nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hong]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhu]]></surname>
<given-names><![CDATA[K]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Migrating to internet-based e-commerce: Factors affecting e-commerce adoption and migration at the firm level]]></article-title>
<source><![CDATA[Information and Management]]></source>
<year>2006</year>
<volume>43</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>204-21</page-range></nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Huang]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Benyoucef]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[From e-commerce to social commerce: A close look at design features]]></article-title>
<source><![CDATA[Electronic Commerce Research and Applications]]></source>
<year>2013</year>
<volume>12</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>246-59</page-range></nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Huang]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Benyoucef]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[User preferences of social features on social commerce websites: An empirical study.]]></article-title>
<source><![CDATA[Technological Forecasting &amp; Social Change]]></source>
<year>2015</year>
<numero>95</numero>
<issue>95</issue>
<page-range>57-72</page-range></nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Huang]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Benyoucef]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The effects of social commerce design on consumer purchase decision-making: An empirical study]]></article-title>
<source><![CDATA[Electronic Commerce Research and Applications]]></source>
<year>2017</year>
<numero>25</numero>
<issue>25</issue>
<page-range>40-58</page-range></nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Iddris]]></surname>
<given-names><![CDATA[F]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Adoption of e-commerce solutions in small and medium-sized enterprises in Ghana]]></article-title>
<source><![CDATA[European Journal of Business and Management]]></source>
<year>2012</year>
<volume>4</volume>
<numero>10</numero>
<issue>10</issue>
<page-range>48-57</page-range></nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="">
<collab>Instituto Nacional de Estadística y Geografía (INEGI)</collab>
<source><![CDATA[Encuesta Nacional sobre Disponibilidad y Uso de Tecnologías de la Información en los Hogares (endutih) 2015 -2020]]></source>
<year>2022</year>
</nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[J&#259;&#351;canu]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
<name>
<surname><![CDATA[J&#259;&#351;canu]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Nicolau]]></surname>
<given-names><![CDATA[F]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A new approach to e-commerce nulti-agent systems]]></article-title>
<source><![CDATA[The Annals of "Dunarea de Jos"]]></source>
<year>2007</year>
<numero>30</numero>
<issue>30</issue>
</nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kirk]]></surname>
<given-names><![CDATA[C. P.]]></given-names>
</name>
<name>
<surname><![CDATA[Rifkin]]></surname>
<given-names><![CDATA[L. S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic]]></article-title>
<source><![CDATA[Journal of Business Research]]></source>
<year>2020</year>
<numero>117</numero>
<issue>117</issue>
<page-range>124-31</page-range></nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kripesh]]></surname>
<given-names><![CDATA[A. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Mahesh Prabhu]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Sriram]]></surname>
<given-names><![CDATA[K. V]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An empirical study on the effect of product information and perceived usefulness on purchase intention during online shopping in India]]></article-title>
<source><![CDATA[International Journal of Business Innovation and Research]]></source>
<year>2020</year>
<volume>21</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>509-22</page-range></nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lechuga]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Hernández]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La primavera del 2020: Las repercusiones del COVID-19 en los patrones de consumo y el comercio electrónico en Durango, México.]]></article-title>
<source><![CDATA[Revista de Economía del Caribe]]></source>
<year>2020</year>
<numero>26</numero>
<issue>26</issue>
</nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Li]]></surname>
<given-names><![CDATA[C. Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Ku]]></surname>
<given-names><![CDATA[Y. C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The power of a thumbs-up: Will e-commerce switch to social commerce?]]></article-title>
<source><![CDATA[Information and Management]]></source>
<year>2018</year>
<volume>55</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>340-57</page-range></nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Liang]]></surname>
<given-names><![CDATA[T. P.]]></given-names>
</name>
<name>
<surname><![CDATA[Turban]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Introduction to the special issue social commerce: A research framework for social commerce]]></article-title>
<source><![CDATA[International Journal of Electronic Commerce]]></source>
<year>2011</year>
<volume>16</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>5-13</page-range></nlm-citation>
</ref>
<ref id="B44">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lin]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Yan]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Chen]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Luo]]></surname>
<given-names><![CDATA[X]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Understanding the impact of social commerce website technical features on repurchase intention: A Chinese guanxi perspective]]></article-title>
<source><![CDATA[Journal of Electronic Commerce Research]]></source>
<year>2017</year>
<volume>18</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>225-44</page-range></nlm-citation>
</ref>
<ref id="B45">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Liu]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Chu]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Huang]]></surname>
<given-names><![CDATA[Q.]]></given-names>
</name>
<name>
<surname><![CDATA[Chen]]></surname>
<given-names><![CDATA[X]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Enhancing the flow experience of consumers in China through interpersonal interaction in social commerce]]></article-title>
<source><![CDATA[Computers in Human Behavior]]></source>
<year>2016</year>
<numero>58</numero>
<issue>58</issue>
<page-range>306-14</page-range></nlm-citation>
</ref>
<ref id="B46">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mansoor]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Jalal]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The global business crisis and consumer behavior: Kingdom of Bahrain as a case study]]></article-title>
<source><![CDATA[International Journal of Business and Management]]></source>
<year>2011</year>
<volume>6</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>104-15</page-range></nlm-citation>
</ref>
<ref id="B47">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martínez-Domínguez]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El comercio electrónico durante la pandemia de COVID-19]]></article-title>
<source><![CDATA[Ichan Tecolotl]]></source>
<year>2022</year>
<volume>33</volume>
<numero>362</numero>
<issue>362</issue>
</nlm-citation>
</ref>
<ref id="B48">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mehta]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Saxena]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[Purohit]]></surname>
<given-names><![CDATA[N]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The new consumer behaviour paradigm amid COVID-19: Permanent or transient?]]></article-title>
<source><![CDATA[Journal of Health Management]]></source>
<year>2020</year>
<volume>22</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>291-301</page-range></nlm-citation>
</ref>
<ref id="B49">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Méndez Viveros]]></surname>
<given-names><![CDATA[C. E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El comercio más sano en tiempo de pandemia: e-commerce. Panorama general en China-México]]></article-title>
<source><![CDATA[Orientando]]></source>
<year>2020</year>
<numero>21</numero>
<issue>21</issue>
</nlm-citation>
</ref>
<ref id="B50">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mieles Loor]]></surname>
<given-names><![CDATA[J. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Albán Navarro]]></surname>
<given-names><![CDATA[A. D.]]></given-names>
</name>
<name>
<surname><![CDATA[Valdospin de Lucca]]></surname>
<given-names><![CDATA[J. B.]]></given-names>
</name>
<name>
<surname><![CDATA[Vera Gonzabay]]></surname>
<given-names><![CDATA[D. E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[E-commerce: un factor fundamental para el desarrollo empresarial en el Ecuador]]></article-title>
<source><![CDATA[Revista Científica Ecociencia]]></source>
<year>2018</year>
<numero>5</numero>
<issue>5</issue>
<page-range>1-17</page-range></nlm-citation>
</ref>
<ref id="B51">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Oestreicher-Singer]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Sandararajan]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Recommendation networks and the long tail of electronic commerce]]></article-title>
<source><![CDATA[Mis Quarterly]]></source>
<year>2012</year>
<volume>36</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>65-83</page-range></nlm-citation>
</ref>
<ref id="B52">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Olivares]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[Estas son las tendencias de consumo post COVID-2019]]></source>
<year>2020</year>
<month>,</month>
<publisher-name><![CDATA[Innovación económica]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B53">
<nlm-citation citation-type="">
<collab>Organización para la Cooperación y Desarrollo Económico [OCDE]</collab>
<source><![CDATA[Panorama del comercio electrónico. Políticas, tendencias y modelos de negocio]]></source>
<year>2019</year>
</nlm-citation>
</ref>
<ref id="B54">
<nlm-citation citation-type="book">
<collab>PricewaterhouseCoopers [PwC]</collab>
<source><![CDATA[Global Consumer Insights Survey 2021]]></source>
<year>2021</year>
<publisher-name><![CDATA[PwC]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B55">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Quinton]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Harridge-March]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Relationships in online communities: The potential for marketers]]></article-title>
<source><![CDATA[Journal of Research in Interactive Marketing]]></source>
<year>2010</year>
<volume>4</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>59-73</page-range></nlm-citation>
</ref>
<ref id="B56">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ramanathan]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Ramanathan]]></surname>
<given-names><![CDATA[U.]]></given-names>
</name>
<name>
<surname><![CDATA[Hsiao]]></surname>
<given-names><![CDATA[H. L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects]]></article-title>
<source><![CDATA[International Journal of Production Economics]]></source>
<year>2012</year>
<volume>140</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>934-43</page-range></nlm-citation>
</ref>
<ref id="B57">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ríos Ruiz]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Emergencia sanitaria y transacciones electrónicas: COVID-19 caso México]]></article-title>
<source><![CDATA[Perfiles de las Ciencias Sociales]]></source>
<year>2020</year>
<volume>8</volume>
<numero>15</numero>
<issue>15</issue>
<page-range>66-82</page-range></nlm-citation>
</ref>
<ref id="B58">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[K. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Ortiz]]></surname>
<given-names><![CDATA[O. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Quiroz]]></surname>
<given-names><![CDATA[A. I.]]></given-names>
</name>
<name>
<surname><![CDATA[Parrales]]></surname>
<given-names><![CDATA[M. L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El e-commerce y las mipymes en tiempos de COVID-19]]></article-title>
<source><![CDATA[Espacios]]></source>
<year>2020</year>
<volume>41</volume>
<numero>42</numero>
<issue>42</issue>
<page-range>100-18</page-range></nlm-citation>
</ref>
<ref id="B59">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rogers]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<source><![CDATA[Diffusion of Innovations]]></source>
<year>1983</year>
<edition>3</edition>
<publisher-name><![CDATA[Free Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B60">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rogers]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<source><![CDATA[Diffusion of Innovations]]></source>
<year>1995</year>
<edition>4</edition>
<publisher-name><![CDATA[Free Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B61">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Scupola]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[SMES' e-commerce adoption: Perspectives from Denmark and Australia]]></article-title>
<source><![CDATA[Journal of Enterprise Information Management]]></source>
<year>2009</year>
<volume>22</volume>
<numero>1-2</numero>
<issue>1-2</issue>
<page-range>152-66</page-range></nlm-citation>
</ref>
<ref id="B62">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Shah Alam]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Khatibi]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Sayyed]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Bin]]></surname>
<given-names><![CDATA[H]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factors affecting e-commerce adoption in the electronic manufacturing companies in Malaysia]]></article-title>
<source><![CDATA[International Journal of Commerce and Managament]]></source>
<year>2007</year>
<volume>17</volume>
<numero>1-2</numero>
<issue>1-2</issue>
<page-range>125-39</page-range></nlm-citation>
</ref>
<ref id="B63">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Shen]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Social comparison, social presence, and enjoyment in the acceptance of social shopping websites]]></article-title>
<source><![CDATA[Journal of Electronic Commerce Research]]></source>
<year>2012</year>
<volume>13</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>198-212</page-range></nlm-citation>
</ref>
<ref id="B64">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sheth]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impact of COVID-19 on consumer behavior: Will the old habits return or die?]]></article-title>
<source><![CDATA[Journal of Business Research]]></source>
<year>2020</year>
<numero>117</numero>
<issue>117</issue>
<page-range>280-3</page-range></nlm-citation>
</ref>
<ref id="B65">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Solís Chávez]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Uruchurtu Moreno]]></surname>
<given-names><![CDATA[D. A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Las nuevas tecnologías, el comercio electrónico y el diseño como apoyo para superar la crisis económica provocada por COVID-19 en las Pequeñas y Medianas Empresas (PyMes) de Ciudad Juárez, Chihuahua, México]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Flores]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
<name>
<surname><![CDATA[J]]></surname>
<given-names><![CDATA[Oyarce]]></given-names>
</name>
<name>
<surname><![CDATA[Rodríguez-Garay]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<source><![CDATA[Reflexões sobre internet, tecnologia e comunicação]]></source>
<year>2020</year>
<page-range>250-75</page-range></nlm-citation>
</ref>
<ref id="B66">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stephen]]></surname>
<given-names><![CDATA[A. T.]]></given-names>
</name>
<name>
<surname><![CDATA[Toubia]]></surname>
<given-names><![CDATA[O]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Deriving value from social commerce networks]]></article-title>
<source><![CDATA[Journal of Marketing Research]]></source>
<year>2010</year>
<volume>47</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>215-28</page-range></nlm-citation>
</ref>
<ref id="B67">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Tornatsky]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Fleischer]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[The processes of technological innovation]]></source>
<year>1990</year>
<publisher-name><![CDATA[Lexiton]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B68">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Turban]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Outland]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[King]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[J. K.]]></given-names>
</name>
<name>
<surname><![CDATA[Liang]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[Turban]]></surname>
<given-names><![CDATA[D. C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Social commerce: Foundations, social marketing, and advertising]]></article-title>
<source><![CDATA[Electronic Commerce]]></source>
<year>2018</year>
<page-range>285-324</page-range><publisher-name><![CDATA[Springer]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B69">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Valaskova]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Kramarova]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Bartosova]]></surname>
<given-names><![CDATA[V]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Multi criteria models used in Slovak consumer market for business decision making]]></article-title>
<source><![CDATA[Procedia Economics and Finance]]></source>
<year>2015</year>
<numero>26</numero>
<issue>26</issue>
<page-range>174-82</page-range></nlm-citation>
</ref>
<ref id="B70">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Vega Barrios]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Cerón Islas]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Figueroa Velázquez]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Perspectivas de eCommerce y los hábitos de consumo tras COVID-19]]></article-title>
<source><![CDATA[European Scientific Journal ESJ]]></source>
<year>2021</year>
<volume>17</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>112-29</page-range></nlm-citation>
</ref>
<ref id="B71">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wang]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhang]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The evolution of social commerce: The people, management, technology, and information dimensions]]></article-title>
<source><![CDATA[Communications of the Association for Information Systems]]></source>
<year>2012</year>
<volume>31</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>105-27</page-range></nlm-citation>
</ref>
<ref id="B72">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wang]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Herrando]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Does privacy assurance on social commerce sites matter to millennials?]]></article-title>
<source><![CDATA[International Journal of Information Management]]></source>
<year>2019</year>
<numero>44</numero>
<issue>44</issue>
<page-range>164-77</page-range></nlm-citation>
</ref>
<ref id="B73">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Werner]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<source><![CDATA[COVID-19 pandemic and Latin America and the Caribbean: Time for strong policy actions. imfBlog]]></source>
<year>2020</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B74">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zhang]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Lu]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Gupta]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhao]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences]]></article-title>
<source><![CDATA[Information and Management]]></source>
<year>2014</year>
<volume>51</volume>
<numero>8</numero>
<issue>8</issue>
<page-range>1017-30</page-range></nlm-citation>
</ref>
<ref id="B75">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zhou]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhang]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Zimmermann]]></surname>
<given-names><![CDATA[H. D]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Social commerce research: An integrated view]]></article-title>
<source><![CDATA[Electronic Commerce Research and Applications]]></source>
<year>2013</year>
<volume>12</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>61-8</page-range></nlm-citation>
</ref>
<ref id="B76">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zuluaga]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Vargas]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Valencia]]></surname>
<given-names><![CDATA[J. A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El comercio electrónico Business to Consumer y su adopción en el consumidor de la ciudad de Manizales - Colombia]]></article-title>
<source><![CDATA[Novum]]></source>
<year>2020</year>
<volume>1</volume>
<numero>10</numero>
<issue>10</issue>
<page-range>10-24</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
