<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0121-5469</journal-id>
<journal-title><![CDATA[Revista Colombiana de Psicología]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. colomb. psicol.]]></abbrev-journal-title>
<issn>0121-5469</issn>
<publisher>
<publisher-name><![CDATA[Universidad Nacional de Colombia, Facultad de Ciencias Humanas, Departamento de Psicología]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0121-54692019000100013</article-id>
<article-id pub-id-type="doi">10.15446/rcp.v28n1.66056</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Síndrome de Agotamiento Profesional y Trabajadores Penitenciarios Peruanos. Una Mirada Cualitativa a los Factores Institucionales y Sociales]]></article-title>
<article-title xml:lang="en"><![CDATA[Professional Burnout Syndrome and Peruvian Prison Workers. A Qualitative Study of Institutional and Social Factors]]></article-title>
<article-title xml:lang="pt"><![CDATA[Síndrome do Esgotamento Profissional e Trabalhadores Penitenciários Peruanos. Um Olhar Qualitativo Sobre os Fatores Institucionais e Sociais]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bracco Bruce]]></surname>
<given-names><![CDATA[Lucia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Váldez Oyague]]></surname>
<given-names><![CDATA[Raúl]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Wakeham Nieri]]></surname>
<given-names><![CDATA[Andrea]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Velázquez]]></surname>
<given-names><![CDATA[Tesania]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Pontificia Universidad Católica del Perú  ]]></institution>
<addr-line><![CDATA[Lima ]]></addr-line>
<country>Peru</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2019</year>
</pub-date>
<volume>28</volume>
<numero>1</numero>
<fpage>13</fpage>
<lpage>28</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0121-54692019000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0121-54692019000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0121-54692019000100013&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El artículo presenta los resultados de una investigación cualitativa a nivel nacional acerca de los factores institucionales y sociales asociados al Síndrome de Agotamiento Profesional (SAP) y al estrés laboral en trabajadores penitenciarios peruanos. Se realizaron 21 entrevistas a autoridades del Instituto Nacional Penitenciario del Perú (INPE) y 12 grupos focales con 59 trabajadores de las áreas de tratamiento y seguridad, de diez establecimientos penitenciarios (EP) a nivel nacional. Se encuentran como factores institucionales y sociales principales: (a) variables políticas y económicas estructurales de instituciones públicas, (b) relaciones interpersonales laborales, y (c) percepción del interno/a. Finalmente, se enfatiza en la comprensión multidimensional del SAP donde se incorporen en el análisis aspectos políticos, sociales y subjetivos. De manera particular, el artículo aporta en cómo la percepción de los internos, desde los trabajadores penitenciarios, podría estar impactando en la prevalencia del sap y los objetivos institucionales.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The article presents the results of a nationwide qualitative research project on the institutional and social factors associated with Occupational Burnout Syndrome and job stress in Peruvian prison officers. 21 interviews were carried out with authorities from the National Penitentiary Institute of Peru (INPE) and 12 focus groups that included 59 workers from the treatment and security areas of ten penitentiaries at the national level. The main institutional and social factors identified were: (a) structural political and economic variables pertaining to public institutions, (b) interpersonal job relations, and (c) perception of inmates. The article argues for a multidimensional understanding of Burnout Syndrome that incorporates political, social, and subjective aspects into the analysis, and places special emphasis on how prison workers' perception of inmates might be influencing the prevalence of PBS and the institutional objectives.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo O artigo apresenta os resultados da pesquisa qualitativa em nível nacional sobre os fatores institucionais e sociais associados à Síndrome do Esgotamento Profissional (SEP) e ao estresse laboral em trabalhadores penitenciários peruanos. Foram realizadas 21 entrevistas com autoridades do Instituto Nacional Penitenciário do Peru (INPE) e 12 grupos focais com 59 trabalhadores das áreas de tratamento e segurança, em dez presídios (ep), em nível nacional. São apresentados os principais fatores institucionais e sociais: (a) variáveis políticas e económicas estruturais das instituições públicas, (b) relações de trabalho interpessoais e (c) percepção do interno(a). Finalmente, enfocou-se a compreensão multidimensional da SEP, em que aspectos políticos, sociais e subjetivos são incorporados à análise. Em particular, o artigo mostra como a percepção que os trabalhadores penitenciários têm dos reclusos pode causar impacto na prevalência da SEP e nos objetivos institucionais.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[factores institucionales]]></kwd>
<kwd lng="es"><![CDATA[factores sociales]]></kwd>
<kwd lng="es"><![CDATA[Síndrome de Agotamiento Profesional]]></kwd>
<kwd lng="es"><![CDATA[trabajadores penitenciarios]]></kwd>
<kwd lng="en"><![CDATA[institutional factors]]></kwd>
<kwd lng="en"><![CDATA[prison workers]]></kwd>
<kwd lng="en"><![CDATA[Occupational Burnout Syndrome]]></kwd>
<kwd lng="en"><![CDATA[social factors]]></kwd>
<kwd lng="pt"><![CDATA[fatores institucionais]]></kwd>
<kwd lng="pt"><![CDATA[fatores sociais]]></kwd>
<kwd lng="pt"><![CDATA[Síndrome do Esgotamento Profissional]]></kwd>
<kwd lng="pt"><![CDATA[trabalhadores penitenciários]]></kwd>
</kwd-group>
</article-meta>
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