<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0122-8285</journal-id>
<journal-title><![CDATA[Palabra Clave]]></journal-title>
<abbrev-journal-title><![CDATA[Palabra Clave]]></abbrev-journal-title>
<issn>0122-8285</issn>
<publisher>
<publisher-name><![CDATA[Universidad de La Sabana]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0122-82852022000102518</article-id>
<article-id pub-id-type="doi">10.5294/pacla.2022.25.1.8</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Covid-19, un mito en la comunicación turística. Análisis de los contenidos generados por influenciadores turísticos 2.0 sobre la pandemia y en los destinos]]></article-title>
<article-title xml:lang="en"><![CDATA[COVID-19, a Myth in Tourism Communication. Analysis of the Contents Generated by Tourist Influencers 2.0 about the Pandemic and Destinations]]></article-title>
<article-title xml:lang="pt"><![CDATA[Covid-19, um mito na comunicação turística. Análise dos conteúdos gerados sobre a pandemia e os gerados nos destinos]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Barrientos-Báez]]></surname>
<given-names><![CDATA[Almudena]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Martínez-Sala]]></surname>
<given-names><![CDATA[Alba-María]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Altamirano-Benítez]]></surname>
<given-names><![CDATA[Verónica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Complutense de Madrid  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Spain</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de Alicante  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Spain</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Técnica Particular de Loja  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2022</year>
</pub-date>
<volume>25</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0122-82852022000102518&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0122-82852022000102518&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0122-82852022000102518&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El modelo web 2.0 ofrece un enorme potencial comunicacional para informar y educar en situaciones de crisis extrema, como la derivada de la pandemia por covid-19. Por ello se plantea como objetivo principal analizar si las organizaciones de mercadeo de destinos (OMD) y los influenciadores turísticos 2.0 han usado sus canales para informar y educar sobre la covid-19, así como el nivel de influencia de estos contenidos en los usuarios. Para desarrollar la investigación se implementa una metodología cuantitativa y cualitativa y se evalúan dos periodos de tiempo delimitados por los efectos de la covid-19 (confinamiento y desescalada). La investigación se realiza en Instagram y la muestra se corresponde con las OMD e influenciadores turísticos 2.0 de mayor impacto entre los milénials. Los resultados evidencian que la covid-19 no ha sido una prioridad ni para para las OMD ni para los influenciadores, ya que las publicaciones al respecto tienen escasa presencia frente a las que promocionan productos y servicios turísticos. Asimismo, respecto del involucramiento (engagement), no son tampoco este tipo de publicaciones las que mayores índices logran, evidencia de la misma falta de preocupación por parte de los seguidores. Se concluye, en consecuencia, un escaso interés por la salud como nueva dimensión de la sostenibilidad turística, desde el punto de vista de las OMD y de los influenciadores, la cual, sin embargo, y contrariamente a la opinión generalizada acerca del creciente protagonismo de la sostenibilidad entre sus intereses, sí se ajusta a sus preferencias.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The web 2.0 model offers enormous communication potential to inform and educate in extreme crises, such as COVID-19. For this reason, the main objective is to analyze whether destination marketing organizations (DMOs) and tourism influencers 2.0 have used their channels to inform and educate about COVID-19 and the level of influence of this content on users. A quantitative and qualitative methodology is implemented to develop the research protocol, evaluating two periods delimited by the effects of COVID-19 (lockdown and de-escalation). The research is carried out on Instagram, and the sample corresponds to tourism DMOs and influencers 2.0 with the most significant impact on millennials. The results show that COVID-19 has not been a priority either for DMOs or for influencers since posts in this regard have little presence compared to those that promote tourism products and services. Regarding engagement, these types of publications do not have the highest rates, showing followers&#8217; lack of concern. Consequently, there is little interest in health as a new dimension of tourism sustainability from DMOs&#8217; and influencers&#8217; standpoint. However, contrary to the general opinion about the growing role of sustainability , it does fit their preferences.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo O modelo web 2.0 oferece enorme potencial de comunicação para informar e educar em situações de crise extrema, como a derivada do covid-19. Por esse motivo, o objetivo principal deste artigo é analisar se as organizações de marketing de destino (OMDs) e os influenciadores do turismo 2.0 têm utilizado seus canais para informar e educar sobre a covid-19, bem como o nível de influência desse conteúdo sobre os usuários. Para o desenvolvimento do protocolo de pesquisa, uma metodologia quantitativa e qualitativa é implementada, e dois períodos de tempo delimitados pelos efeitos da covid-19 (confinamento e descalonamento) são avaliados. A pesquisa é realizada no Instagram e a amostra corresponde às OMDs turísticas e influenciadores 2.0 com maior impacto entre os millennials. Os resultados mostram que a covid-19 não tem sido uma prioridade nem para as OMDs nem para os influenciadores, uma vez que publicações a esse respeito têm pouca presença em comparação com aquelas que promovem produtos e serviços turísticos. Da mesma forma, com relação ao engajamento, essas publicações não são as que atingem índices mais elevados, evidenciando a mesma despreocupação por parte dos adeptos. Consequentemente, conclui-se que há pouco interesse pela saúde como uma nova dimensão da sustentabilidade do ponto de vista das OMDs e dos influenciadores, embora a saúde, como nova dimensão da sustentabilidade turística, esteja ajustada às preferências dos influenciadores e as da OMDs.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Comunicación interactiva]]></kwd>
<kwd lng="es"><![CDATA[covid-19]]></kwd>
<kwd lng="es"><![CDATA[influencia social]]></kwd>
<kwd lng="es"><![CDATA[medios sociales]]></kwd>
<kwd lng="es"><![CDATA[turismo]]></kwd>
<kwd lng="en"><![CDATA[Interactive communication]]></kwd>
<kwd lng="en"><![CDATA[COVID-19]]></kwd>
<kwd lng="en"><![CDATA[social influence]]></kwd>
<kwd lng="en"><![CDATA[social media]]></kwd>
<kwd lng="en"><![CDATA[tourism]]></kwd>
<kwd lng="pt"><![CDATA[Comunicação interativa]]></kwd>
<kwd lng="pt"><![CDATA[covid-19]]></kwd>
<kwd lng="pt"><![CDATA[influência social]]></kwd>
<kwd lng="pt"><![CDATA[mídia social]]></kwd>
<kwd lng="pt"><![CDATA[turismo]]></kwd>
</kwd-group>
</article-meta>
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