<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0123-3033</journal-id>
<journal-title><![CDATA[Ingeniería y competitividad]]></journal-title>
<abbrev-journal-title><![CDATA[Ing. compet.]]></abbrev-journal-title>
<issn>0123-3033</issn>
<publisher>
<publisher-name><![CDATA[Facultad de Ingeniería, Universidad del Valle]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0123-30332022000200021</article-id>
<article-id pub-id-type="doi">10.25100/iyc.v24i2.11662</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Information technologies and knowledge transfer in tourism SMEs in the Department of Caldas]]></article-title>
<article-title xml:lang="es"><![CDATA[Tecnologías de información y transferencia de conocimiento en pymes turísticas del Departamento de Caldas]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Marulanda]]></surname>
<given-names><![CDATA[Carlos]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[Marcelo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Castaño]]></surname>
<given-names><![CDATA[Andrés]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional de Colombia Facultad de Administración Departamento de Administración]]></institution>
<addr-line><![CDATA[Manizales ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de Caldas Facultad de Ingeniería Departamento de sistemas e informática]]></institution>
<addr-line><![CDATA[Manizales ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<volume>24</volume>
<numero>2</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0123-30332022000200021&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0123-30332022000200021&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0123-30332022000200021&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The interest of this article is the presentation of the findings of the relationship found between knowledge transfer and information and communication technologies, of the SMEs of the tourism sector of the Department of Caldas. The study is based on the application of a knowledge management valuation model to 61 operating companies of the tourism sector in the Department of Caldas. Based on a qualitative research, with a descriptive approach (use of surveys), exploratory (use of observation and documentary review) and correlational (multivariate analysis). Regarding the use of ICT, it is a palpable fact, the progress of SMEs in the tourism sector of the Department of Caldas in the use of this resource as a basis for the sale of services, products and the transfer of knowledge inside and outside the companies, which can be seen in the different portals and mobile applications that these companies have. It is concluded that there is a positive and significant correlation between knowledge transfer and information and communication technologies. It is hoped that these results will lead to strategies that allow the improvement of these companies.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El interés del presente artículo es la presentación de los hallazgos de la relación encontrada entre la transferencia de conocimiento y las tecnologías de información y comunicaciones, de las pymes del sector turístico del Departamento de Caldas. El estudio parte de la aplicación de un modelo de valoración de gestión del conocimiento, a 61 compañías operadoras del sector turístico del Departamento de Caldas. Partiendo de una investigación cualitativa, con un enfoque descriptivo (uso de encuestas), exploratorio (uso de observación y revisión documenta) y correlacional (análisis multivariado). En cuanto al uso de TIC, es un hecho palpable, el avance de las pymes del sector turístico del Departamento de Caldas en el uso de este recurso como fundamento de la venta de servicios, productos y la transferencia de conocimiento al interior y exterior de las empresas, lo que se puede ver en los diferentes portales y aplicaciones móviles que tienen estas empresas. Se concluye que existe una positiva y significativa correlación entre la transferencia de conocimiento y las tecnologías de información y comunicaciones. Se espera con estos resultados se planteen estrategias que permitan el mejoramiento de estas compañías.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Knowledge transfer]]></kwd>
<kwd lng="en"><![CDATA[Tourism]]></kwd>
<kwd lng="en"><![CDATA[Information and communication technologies]]></kwd>
<kwd lng="es"><![CDATA[Transferencia de conocimiento]]></kwd>
<kwd lng="es"><![CDATA[Turismo]]></kwd>
<kwd lng="es"><![CDATA[Tecnologías de información y comunicaciones]]></kwd>
</kwd-group>
</article-meta>
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<volume>38</volume>
<page-range>127-39</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
