<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0123-3033</journal-id>
<journal-title><![CDATA[Ingeniería y competitividad]]></journal-title>
<abbrev-journal-title><![CDATA[Ing. compet.]]></abbrev-journal-title>
<issn>0123-3033</issn>
<publisher>
<publisher-name><![CDATA[Facultad de Ingeniería, Universidad del Valle]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0123-30332024000200011</article-id>
<article-id pub-id-type="doi">10.25100/iyc.v26i2.13695</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Innovation, technologies and barriers in the tourism sector in the north of Caldas, Colombia]]></article-title>
<article-title xml:lang="es"><![CDATA[Innovación, tecnologías y barreras en el sector turístico en el al norte de Caldas, Colombia]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pantoja]]></surname>
<given-names><![CDATA[Martín A.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[Marcelo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Marulanda]]></surname>
<given-names><![CDATA[Carlos E.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional de Colombia Facultad de Ingeniería y Arquitectura Departamento de Ingeniería Industrial]]></institution>
<addr-line><![CDATA[Manizales ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de Caldas Facultad de Ingeniería Departamento de Sistemas y Computación]]></institution>
<addr-line><![CDATA[Manizales Caldas]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad de Caldas Facultad de Ingeniería Departamento de Ingeniería]]></institution>
<addr-line><![CDATA[Manizales ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>08</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>08</month>
<year>2024</year>
</pub-date>
<volume>26</volume>
<numero>2</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0123-30332024000200011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0123-30332024000200011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0123-30332024000200011&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The objective of this article is to present the general results of the tourism sector in the northern part of the Department of Caldas and specifically an analysis related to innovation, the use of information technologies and the barriers that are being presented in this sector. Based on a qualitative research, with a descriptive and correlational type of study a multivariate analysis was used and it was possible to consolidate a response base of 68 direct entrepreneurs direct and indirect businessmen of the tourism sector in the municipalities of Neira and Salamina in the Department of Caldas. The results show that, for the companies surveyed, innovation in tourism is fundamental for their growth. and the creation of innovative experiences, as well as the use of social networks as the most effective tools for disseminating new tourism products. It is concluded that the absence of governmental support has a negative impact on the economic growth of both tour operators and companies in the sector.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El objetivo del artículo es presentar los resultados generales del sector turístico del norte del Departamento de Caldas y específicamente un análisis relacionado con la innovación, el uso de las tecnologías de información y las barreras que se viene presentando en dicho sector, partiendo de una investigación cualitativa, con un tipo de estudio descriptivo y correlacional, se utilizó un análisis multivariado y se logró consolidar una base de respuesta de 68 empresarios directos e indirectos del sector turístico de los municipios de Neira y Salamina del Departamento de Caldas. Los resultados presentan que, para las empresas encuestadas, la innovación en turismo es fundamental para el crecimiento de ellas y la creación de experiencias innovadoras, así como es de importante el uso de las redes sociales como las herramientas más efectivas de difusión de nuevos productos turísticos. Se concluye que la ausencia de respaldo gubernamental impacta negativamente en el crecimiento económico tanto de los operadores turísticos como de las empresas del sector.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[innovation]]></kwd>
<kwd lng="en"><![CDATA[social networks]]></kwd>
<kwd lng="en"><![CDATA[governmental support]]></kwd>
<kwd lng="en"><![CDATA[barriers]]></kwd>
<kwd lng="en"><![CDATA[sustainability]]></kwd>
<kwd lng="es"><![CDATA[innovación]]></kwd>
<kwd lng="es"><![CDATA[redes sociales]]></kwd>
<kwd lng="es"><![CDATA[apoyo gubernamental]]></kwd>
<kwd lng="es"><![CDATA[barreras]]></kwd>
<kwd lng="es"><![CDATA[sostenibilidad]]></kwd>
</kwd-group>
</article-meta>
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