<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0124-8693</journal-id>
<journal-title><![CDATA[Tendencias]]></journal-title>
<abbrev-journal-title><![CDATA[Tend.]]></abbrev-journal-title>
<issn>0124-8693</issn>
<publisher>
<publisher-name><![CDATA[Universidad de Nariño, Facultad de Ciencias Económicas y Administrativas]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0124-86932019000200069</article-id>
<article-id pub-id-type="doi">10.22267/rtend.192002.123</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[EL MARKETING OLFATIVO COMO POSICIONAMIENTO DE MARCAS]]></article-title>
<article-title xml:lang="en"><![CDATA[THE OLFATIVE MARKETING AS POSITIONING OF BRANDS]]></article-title>
<article-title xml:lang="pt"><![CDATA[O MARKETING OLFATIVO COMO POSICIONAMENTO DE MARCAS]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Grisales Castro]]></surname>
<given-names><![CDATA[Claudia Patricia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,rporación Universitaria para el Desarrollo Empresarial y Social (CUDES)  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<volume>20</volume>
<numero>2</numero>
<fpage>69</fpage>
<lpage>92</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0124-86932019000200069&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0124-86932019000200069&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0124-86932019000200069&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El objetivo de este estudio se basa en analizar la percepción que tienen los consumidores sobre el marketing sensorial olfativo, como estrategia utilizada para el posicionamiento de las marcas. El sentido del olfato siempre ha sido un factor determinante en la toma de decisiones del ser humano, sin embargo, los estudios que existen sobre el proceso que vincula los aromas, el olfato y las marcas. Son descriptivos y de carácter interno por esta razón no pueden confirmar que un aroma estratégico, aplicado a una empresa o marca sea un factor de posicionamiento efectivo. Algunas marcas ya utilizan el sentido del olfato como activador de relaciones, emociones y sentimientos con sus clientes, aprovechando que sentido del olfato no presenta saturación publicitaria, y tiene comunicación directa con la memoria, sin embargo, es una estrategia aislada que migra de otros países y que para la mayoría de empresas es un concepto nuevo como aplicación de marketing sensorial. Se realizó una investigación cuantitativa de tipo exploratoria utilizando encuestas aplicadas a (120) consumidores, entre hombre y mujeres en edades 18 a 60 años con procesos de compra y consumo en el territorio colombiano. Los hallazgos relacionan positivamente al consumidor y los aromas, también se puede evidenciar lo novedoso que es para el mercado el concepto de marketing olfativo, confirmando que algunos consumidores si conocen este tipo de estrategias, y la han experimentado en grandes marcas, como hoteles, restaurantes y sector vestuario. Como conclusiones se puede evidenciar una disposición por parte de los consumidores en la implementación de estrategias sensoriales olfativas para las marcas. Convirtiéndose esto en una oportunidad de mercado interesante para las empresas, desarrolladoras y distribuidoras de marketing olfativo, ya que el consumidor en general está dispuesto a disfrutar de la estrategia sensorial olfativa. JEL: M3, M30, M31, M37, M39, D11, D12]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The objective of this study based on analyzing the perception that consumers have about olfactory sensory marketing, as a strategy used for brand positioning. The sense of smell has always been a determining factor in human decision making, however, the studies that exist on the process that links aromas, smell and brands. They are descriptive and internal in nature for the reason they cannot confirm that a strategic aroma, applied to a company or brand is an effective positioning factor. Some brands already use the sense of smell as an activator of relationships, emotions and feelings with their customers, taking advantage of the sense of smell does not present advertising saturation, and has direct communication with memory, however, it is an isolated strategy that migrates from other countries and that for most companies it is a new concept as a sensory marketing application. An exploratory quantitative investigation carried out using surveys applied to (120) consumers, between men and women between the ages of 18 and 60, with purchase and consumption processes in the Colombian territory. The findings relate positively to the consumer and the aromas, it can also be evidenced how novel the olfactory marketing concept is for the market, confirming that some consumers do know these types of strategies, and have experienced it in large brands, such as hotels, restaurants and clothing sector. As conclusions can be evidenced a willingness on the part of consumers in the implementation of olfactory sensory strategies for brands. Turning this into an interesting market opportunity for companies, developers and distributors of olfactory marketing, since the consumer in general is willing to enjoy the olfactory sensory strategy. JEL: M3, M30, M31, M37, M39, D11, D12]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO O objetivo deste estudo é analisar a percepção que os consumidores têm sobre o marketing sensorial olfativo, como estratégia utilizada para o posicionamento da marca. O olfato sempre foi um fator determinante na tomada de decisão humana, no entanto, os estudos existentes sobre o processo que vincula aromas, olfato e marcas. Eles são de natureza descritiva e interna, por esse motivo, não podem confirmar que um aroma estratégico aplicado a uma empresa ou marca seja um fator de posicionamento eficaz. Algumas marcas já usam o olfato como ativador de relacionamentos, emoções e sentimentos com seus clientes, aproveitando o olfato não apresenta saturação publicitária e tem comunicação direta com a memória, no entanto, é uma estratégia isolada que migra de outros países e que, para a maioria das empresas, é um novo conceito como aplicativo de marketing sensorial. Uma investigação quantitativa exploratória foi realizada por meio de pesquisas aplicadas a (120) consumidores, entre homens e mulheres entre 18 e 60 anos, com processos de compra e consumo no território colombiano. As descobertas se relacionam positivamente com o consumidor e os aromas, também pode ser evidenciado o quão novo é o conceito de marketing olfativo para o mercado, confirmando que alguns consumidores conhecem esses tipos de estratégias e o experimentaram em grandes marcas, como hotéis, restaurantes e setor de vestuário. Como conclusões, pode-se evidenciar uma disposição por parte dos consumidores na implementação de estratégias sensoriais olfativas para as marcas. Transformando isso em uma interessante oportunidade de mercado para empresas, desenvolvedores e distribuidores de marketing olfativo, uma vez que o consumidor em geral está disposto a aproveitar a estratégia sensorial olfativa. JEL: M3, M30, M31, M37, M39, D11, D12]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[marketing sensorial]]></kwd>
<kwd lng="es"><![CDATA[marketing olfativo]]></kwd>
<kwd lng="es"><![CDATA[merchandising olfativo]]></kwd>
<kwd lng="es"><![CDATA[nota]]></kwd>
<kwd lng="es"><![CDATA[aroma.]]></kwd>
<kwd lng="en"><![CDATA[sensory marketing]]></kwd>
<kwd lng="en"><![CDATA[olfactory marketing]]></kwd>
<kwd lng="en"><![CDATA[olfactory merchandising]]></kwd>
<kwd lng="en"><![CDATA[note]]></kwd>
<kwd lng="en"><![CDATA[scent.]]></kwd>
<kwd lng="pt"><![CDATA[marketing sensorial]]></kwd>
<kwd lng="pt"><![CDATA[marketing olfativo]]></kwd>
<kwd lng="pt"><![CDATA[merchandising olfativo]]></kwd>
<kwd lng="pt"><![CDATA[observação]]></kwd>
<kwd lng="pt"><![CDATA[aroma]]></kwd>
</kwd-group>
</article-meta>
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