<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1692-0279</journal-id>
<journal-title><![CDATA[AD-minister]]></journal-title>
<abbrev-journal-title><![CDATA[AD-minister]]></abbrev-journal-title>
<issn>1692-0279</issn>
<publisher>
<publisher-name><![CDATA[Escuela de Administración  de la Universidad EAFIT]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1692-02792019000200137</article-id>
<article-id pub-id-type="doi">10.17230/ad-minister.35.6</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Burnout en las Pymes: Una aproximación desde el nivel gerencial]]></article-title>
<article-title xml:lang="en"><![CDATA[Burnout in SMEs: A Management-Level Approach]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[TREVIÑO]]></surname>
<given-names><![CDATA[ELOÍSA]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[TREVIÑO]]></surname>
<given-names><![CDATA[RODOLFO]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[SEGOVIA]]></surname>
<given-names><![CDATA[SOFÍA]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[REYNA]]></surname>
<given-names><![CDATA[FRIDA]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[VALLEJO]]></surname>
<given-names><![CDATA[BERNARDO]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Monterrey  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,UANL  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="Af3">
<institution><![CDATA[,UDEM  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>México</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,UDEM  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>México</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,UDEM  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>México</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<numero>35</numero>
<fpage>137</fpage>
<lpage>163</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1692-02792019000200137&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1692-02792019000200137&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1692-02792019000200137&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El síndrome de burnout es un término que se escucha con mayor frecuencia en las empresas, pues llega a causar graves problemas de salud en la vida de los empleados, así como en la calidad de los resultados económicos de las organizaciones. El objetivo de la investigación consiste en identificar la existencia del síndrome de burnout en los empleados de nivel gerencial en las Pymes. Es una investigación cualitativa que utiliza la entrevista como instrumento. La muestra va enfocada a gerentes de nivel medio en los sectores de industria, comercio y servicio, dos empresas por sector. Para generar los resultados se emplea el modelo denominado Maslach Burnout Inventory General Survey (MBI-GS) y el ciclo del síndrome de burnout. Los gerentes que manifestaron el síndrome de burnout poseen excesivas cargas de trabajo que les impiden alcanzar las metas establecidas por la dirección, lo que provoca que los gerentes que lo sufren tengan problemas de salud como lo son el estrés, problemas cardio-musculares, e incluso llegan a tener problemas familiares, lo que sobrepasa su capacidad emocional. JEL: M100, M190]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Burnout is a term that is frequently heard in business, causing great health problems to its employees and an impact on the company&#8217;s economic results. The purpose of this research is to identify the existence of burnout in employees at the managerial level in SMEs. It is a qualitative investigation using the interview as an instrument. The sample is focused on mid-level managers in the industry, commerce and service sectors, two companies per sector. To generate the results, a model called Maslach Burnout Inventory General Survey (MBI-GS) and the burnout syndrome cycle were used. Managers who manifested burnout syndrome have excessive workloads in such a way that they do not achieve the objectives set by management, which makes the managers who suffer have health problems such as stress, cardio- muscular problems that even have family problems, that is, the above exceeds their emotional capacity. JEL: M100, M190]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Burnout]]></kwd>
<kwd lng="es"><![CDATA[pymes]]></kwd>
<kwd lng="es"><![CDATA[gerentes.]]></kwd>
<kwd lng="en"><![CDATA[Burnout]]></kwd>
<kwd lng="en"><![CDATA[SMEs]]></kwd>
<kwd lng="en"><![CDATA[managers.]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Aldo&#287;an &#350;enol]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Diker]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
<name>
<surname><![CDATA[Atay]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Influence of Management Style Perceptions on Burnout Levels of Employees at 4 and 5 Stars Hotels In Çanakkale]]></article-title>
<source><![CDATA[Yönetim Bilimleri Dergisi]]></source>
<year>2019</year>
<volume>17</volume>
<numero>33</numero>
<issue>33</issue>
<page-range>187-209</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Almeida]]></surname>
<given-names><![CDATA[D. de A.]]></given-names>
</name>
<name>
<surname><![CDATA[Mattos]]></surname>
<given-names><![CDATA[C. A. C.]]></given-names>
</name>
<name>
<surname><![CDATA[Abud]]></surname>
<given-names><![CDATA[G. M. B.]]></given-names>
</name>
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[G. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Costa]]></surname>
<given-names><![CDATA[N. L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Ocorrência da Síndrome de Burnout entre Aeroportuários: Uma Investigação Multivariada no Aeroporto Internacional de Val-De-Cans, Belém do Pará, Brasil]]></article-title>
<source><![CDATA[Revista Expectativa]]></source>
<year>2018</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-27</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="">
<collab>American Psychological Association (APA)</collab>
<source><![CDATA[Stress relief is within reach]]></source>
<year>2019</year>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<collab>American Thoracic Society (ATS)</collab>
<article-title xml:lang=""><![CDATA[What is burnout syndrome (BOS)?]]></article-title>
<source><![CDATA[ATS Public Health. Information Series]]></source>
<year>2016</year>
<volume>194</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-2</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Arvizu]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Pide el Senado combatir el estrés laboral]]></article-title>
<source><![CDATA[El Universal]]></source>
<year>2017</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="">
<collab>Australian Psychological Society (APS)</collab>
<source><![CDATA[Stress in the Workplace]]></source>
<year>2019</year>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="">
<collab>Banco Mundial</collab>
<source><![CDATA[Población activa, total]]></source>
<year>2019</year>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bresó]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Salanova]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Schaufeli]]></surname>
<given-names><![CDATA[W]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Síndrome de estar quemado por el trabajo &#8220;Burnout&#8221; (III): Instrumento de medición]]></article-title>
<source><![CDATA[ReserachGate]]></source>
<year>2007</year>
</nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Buhler]]></surname>
<given-names><![CDATA[K. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Land]]></surname>
<given-names><![CDATA[T]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burnout and Personality in Intensive Care: An Empirical Study]]></article-title>
<source><![CDATA[Hospital Topics: Research and Perspectives on Health Care]]></source>
<year>2003</year>
<volume>81</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>5-12</page-range></nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Campagne]]></surname>
<given-names><![CDATA[D. M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[When therapists run out of steam: Professional boredom or burnout?]]></article-title>
<source><![CDATA[Revista de Psicopatología y Psicología Clínica]]></source>
<year>2012</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
</nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Carlin]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Garcés de los Fayos]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El síndrome de burnout: Evolución histórica desde el contexto laboral al ámbito deportivo]]></article-title>
<source><![CDATA[Anales de psicología]]></source>
<year>2010</year>
<volume>26</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>169-80</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Castillo Pérez]]></surname>
<given-names><![CDATA[V. H]]></given-names>
</name>
<name>
<surname><![CDATA[Moguel Luévano]]></surname>
<given-names><![CDATA[J. M]]></given-names>
</name>
<name>
<surname><![CDATA[Soto Nogeira]]></surname>
<given-names><![CDATA[MC. L]]></given-names>
</name>
<name>
<surname><![CDATA[Benítez Guadarrama]]></surname>
<given-names><![CDATA[J. P]]></given-names>
</name>
<name>
<surname><![CDATA[Tarango, Alvarado]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Síntomas y efectos del síndrome del &#8220;burnout&#8221;, una revisión sistemática]]></article-title>
<source><![CDATA[Cathedra]]></source>
<year>2017</year>
<volume>6</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>79-84</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="">
<collab>Centro Estatal de Vigilancia Epidemiológica y Control de Enfermedades del Estado de México (Cevece)</collab>
<source><![CDATA[El estrés hoy. Visión CEVECE 2016. Semana 27]]></source>
<year>2016</year>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cirera Oswaldo]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Aparecida Dias]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Rueda Elias Spers]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
<name>
<surname><![CDATA[Ferraz Filho]]></surname>
<given-names><![CDATA[O]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impacto de los estresores laborales en los profesionales y en las organizaciones análisis de investigaciones publicadas]]></article-title>
<source><![CDATA[Invenio]]></source>
<year>2012</year>
<volume>15</volume>
<numero>29</numero>
<issue>29</issue>
<page-range>67-80</page-range></nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cordes]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Dougherty]]></surname>
<given-names><![CDATA[T]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Review and An Integration of Research on Job Burnout]]></article-title>
<source><![CDATA[The Academy of Management Review]]></source>
<year>1993</year>
<volume>18</volume>
<numero>4</numero>
<issue>4</issue>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Deary]]></surname>
<given-names><![CDATA[I. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Blenkin]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Agius]]></surname>
<given-names><![CDATA[R. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Endler]]></surname>
<given-names><![CDATA[N. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Zealley]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Wood]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Models of Job-Related Stress and Personal Achievement Among Consultant Doctor]]></article-title>
<source><![CDATA[British Journal of Psychology]]></source>
<year>1996</year>
<volume>87</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>3-29</page-range></nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Edelwich]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Brodsky]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<source><![CDATA[Stages of disillusionment in the helping profession]]></source>
<year>1980</year>
<publisher-name><![CDATA[Human Sciences Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ergun]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Giderler]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Research to Determine the Relationship Between Organizational Cynicism and Burnout Levels of Employees in Health Sector]]></article-title>
<source><![CDATA[Business and Management Review]]></source>
<year>2011</year>
<volume>1</volume>
<numero>4</numero>
<issue>4</issue>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="book">
<collab>EU-OSHA</collab>
<source><![CDATA[Los riesgos psicosociales y el estrés en el trabajo]]></source>
<year>2018</year>
<publisher-name><![CDATA[Agencia Europea para la Seguridad y la Salud en el Trabajo]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Eysenck]]></surname>
<given-names><![CDATA[H. J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Genetic and environmental contributions to individual differences: the three major dimensions of personality]]></article-title>
<source><![CDATA[Journal of Personality]]></source>
<year>1990</year>
<volume>58</volume>
<numero>1</numero>
<issue>1</issue>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Freudenberger]]></surname>
<given-names><![CDATA[H. J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Staff burn-out]]></article-title>
<source><![CDATA[Journal of Social Issues]]></source>
<year>1974</year>
<volume>30</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>159-65</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Garton]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Employee burnout is a problem with the company, not the person]]></article-title>
<source><![CDATA[Harverd Business Review]]></source>
<year>2017</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gil-Monte]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burnout syndrome: ¿síndrome de quemarse por el trabajo, desgaste profesional, estrés laboral o enfermedad de Tomás?]]></article-title>
<source><![CDATA[Revista de Psicología del Trabajo y de las Organizaciones]]></source>
<year>2003</year>
<volume>19</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>181-97</page-range></nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gmelch]]></surname>
<given-names><![CDATA[W. H.]]></given-names>
</name>
<name>
<surname><![CDATA[Gates]]></surname>
<given-names><![CDATA[G]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Impact of Personal, Professional and Organizational Characteristics on Administrator Burnout]]></article-title>
<source><![CDATA[Journal of Educational Administration]]></source>
<year>1998</year>
<volume>36</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>146-59</page-range></nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Golonka]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Mojsa-Kaja]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Blukacz]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Gaw&#322;owska]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Marek]]></surname>
<given-names><![CDATA[T]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Occupational Burnout and Its Overlapping Effect with Depression and Anxiety]]></article-title>
<source><![CDATA[International Journal of Occupational Medicine &amp; Environmental Health]]></source>
<year>2019</year>
<volume>32</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>229-44</page-range></nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Graue]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Álvarez]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[El síndrome de &#8220;Burnout&#8221;: La despersonalización, el agotamiento emocional y la insatisfacción en el trabajo como problemas en el ejercicio de la medicina y el desarrollo profesional]]></source>
<year>2007</year>
<conf-name><![CDATA[ Seminario El Ejercicio Actual de la Medicina. UNAM]]></conf-name>
<conf-loc> </conf-loc>
</nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Harnois]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Gabriel]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<source><![CDATA[Mental health and work: Impact, issues and good practices]]></source>
<year>2000</year>
<publisher-name><![CDATA[World Health Organization]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Herda]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Lavelle]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Auditor-Audit Firm Relationship and Its Effect on Burnout and Turnover Intention]]></article-title>
<source><![CDATA[Accounting Horizons]]></source>
<year>2012</year>
<volume>26</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>707-23</page-range></nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hernández-Sampieri]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Fernández]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Baptista]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[Metodología de la investigación]]></source>
<year>2014</year>
<publisher-name><![CDATA[McGraw Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="">
<collab>Instituto Mexicano del Seguro Social (IMSS)</collab>
<source><![CDATA[Estrés laboral. Gobierno del Estado de México]]></source>
<year>2017</year>
</nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía (Inegi)</collab>
<source><![CDATA[Micro, pequeña, mediana y gran empresa: Estratificación de los establecimientos]]></source>
<year>2009</year>
<publisher-name><![CDATA[Inegi]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="">
<collab>Instituto Nacional de Estadística y Geografía (Inegi)</collab>
<source><![CDATA[Se difunden estadísticas detalladas sobre las micro, pequeñas y medianas empresas del país. Instituto Nacional de Estadística y Geografía (Boletín Núm. 285/16: Difusión de la Encuesta Nacional sobre Productividad y Competitividad de las Micro, Pequeñas y Medianas Empresas (Enaproce, 2015))]]></source>
<year>2016</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="journal">
<collab>IQWiG</collab>
<article-title xml:lang=""><![CDATA[Depression: What is burnout?]]></article-title>
<source><![CDATA[Institute for Quality and Efficiency in Health Care]]></source>
<year>2012</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jackson]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Schwab]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Schuler]]></surname>
<given-names><![CDATA[R. S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Toward an Understanding of the Burnout Phenomenon]]></article-title>
<source><![CDATA[Journal of Applied Psychology]]></source>
<year>1986</year>
<volume>71</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>630-40</page-range></nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jonas]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Leuschner]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Tossmann]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Efficacy of an internet-based intervention for burnout: a randomized controlled trial in the German working population]]></article-title>
<source><![CDATA[Anxiety, Stress &amp; Coping]]></source>
<year>2017</year>
<volume>30</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>133-44</page-range></nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Juárez-García]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
<name>
<surname><![CDATA[Idrovo A. Camacho-Ávila]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
<name>
<surname><![CDATA[Placencia- Reyes]]></surname>
<given-names><![CDATA[O]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burnout syndrome in mexican population: A systematic review]]></article-title>
<source><![CDATA[Salud mental]]></source>
<year>2014</year>
<volume>37</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>157-74</page-range></nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kareaga]]></surname>
<given-names><![CDATA[A.M]]></given-names>
</name>
<name>
<surname><![CDATA[Ayestaran]]></surname>
<given-names><![CDATA[S. E]]></given-names>
</name>
<name>
<surname><![CDATA[Smith]]></surname>
<given-names><![CDATA[J. C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Evaluación del burnout y bienestar psicológico en los profesionales sanitarios del país vasco]]></article-title>
<source><![CDATA[Revista de psicología del trabajo y de las organizaciones]]></source>
<year>2008</year>
<volume>24</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>235-52</page-range></nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kraft]]></surname>
<given-names><![CDATA[U]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burned Out]]></article-title>
<source><![CDATA[Scientific American Mind]]></source>
<year>2006</year>
<page-range>29-33</page-range></nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lalouschek]]></surname>
<given-names><![CDATA[K]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Geschlechtsspezifische Aspekte von Burnout]]></article-title>
<source><![CDATA[Wissenschaftliches journal für männergesundheit]]></source>
<year>2008</year>
<volume>6</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>6-12</page-range></nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Liu]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Roloff]]></surname>
<given-names><![CDATA[M. E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Exhausting Silence: Emotional Costs of Withholding Complaints]]></article-title>
<source><![CDATA[Negotiation and Conflict Management Research]]></source>
<year>2015</year>
<volume>8</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>25-40</page-range></nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Low]]></surname>
<given-names><![CDATA[G. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Cravens]]></surname>
<given-names><![CDATA[D. W.]]></given-names>
</name>
<name>
<surname><![CDATA[Grant]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Moncrief]]></surname>
<given-names><![CDATA[W. C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Antecedents and Consequences of Salesperson Burnout]]></article-title>
<source><![CDATA[European Journal of Marketing]]></source>
<year>2001</year>
<volume>35</volume>
<page-range>587-611</page-range></nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Marrau]]></surname>
<given-names><![CDATA[M. C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El Síndrome de Quemarse por el Trabajo (Burnout) en el marco contextualizador del estrés laboral]]></article-title>
<source><![CDATA[Fundamentos en Humanidades]]></source>
<year>2009</year>
<volume>19</volume>
<page-range>167-77</page-range></nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martin]]></surname>
<given-names><![CDATA[H. Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Kalali]]></surname>
<given-names><![CDATA[N. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Anvari]]></surname>
<given-names><![CDATA[M. A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Do Demographic Variables Moderate the Relationship Betwen Job Burnout and its Consequences?]]></article-title>
<source><![CDATA[Irian Journal of Management Studies]]></source>
<year>2012</year>
<volume>5</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>47-62</page-range></nlm-citation>
</ref>
<ref id="B44">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martínez Pérez]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El síndrome de Burnout. Evolución conceptual y estado actual de la cuestión]]></article-title>
<source><![CDATA[Vivat Academia]]></source>
<year>2010</year>
<volume>112</volume>
<page-range>42-80</page-range></nlm-citation>
</ref>
<ref id="B45">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Salanova]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Niveles de burnout y engagement en estudiantes universitarios: Relación con el desempeño y desarrollo profesional]]></article-title>
<source><![CDATA[Revista de Educación]]></source>
<year>2003</year>
<volume>330</volume>
<page-range>361-84</page-range></nlm-citation>
</ref>
<ref id="B46">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<source><![CDATA[The Burnout the Cost of Caring]]></source>
<year>1982</year>
<publisher-name><![CDATA[Malor Books Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B47">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Jackson]]></surname>
<given-names><![CDATA[S. E]]></given-names>
</name>
</person-group>
<source><![CDATA[The Maslach Burnout Inventory]]></source>
<year>1981</year>
<month>a</month>
<publisher-name><![CDATA[Consulting Psychologists Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B48">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
<name>
<surname><![CDATA[Jackson]]></surname>
<given-names><![CDATA[S. E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Measurement of Experienced Burnout]]></article-title>
<source><![CDATA[Journal of Occupational Behaviour]]></source>
<year>1981</year>
<month>b</month>
<volume>2</volume>
<page-range>99-113</page-range></nlm-citation>
</ref>
<ref id="B49">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Jackson]]></surname>
<given-names><![CDATA[S. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Leiter]]></surname>
<given-names><![CDATA[M. P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Maslach Burnout Inventory Manual]]></article-title>
<source><![CDATA[ResearchGate]]></source>
<year>1997</year>
</nlm-citation>
</ref>
<ref id="B50">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Schaufeli]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Leiter]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Job burnout]]></article-title>
<source><![CDATA[Annual Review of Psychology]]></source>
<year>2001</year>
<volume>52</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>397-422</page-range></nlm-citation>
</ref>
<ref id="B51">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Medina]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La batalla contra el estrés en el trabajador español: implicaciones para el empleado y la organización]]></article-title>
<source><![CDATA[Revista Gerencia y Políticas de Salud]]></source>
<year>2009</year>
<volume>8</volume>
<numero>17</numero>
<issue>17</issue>
<page-range>30-42</page-range></nlm-citation>
</ref>
<ref id="B52">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mellers]]></surname>
<given-names><![CDATA[B]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Choice and the Relative Pleasure of Consequences]]></article-title>
<source><![CDATA[Psychological Bulletin]]></source>
<year>2000</year>
<volume>126</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>910-24</page-range></nlm-citation>
</ref>
<ref id="B53">
<nlm-citation citation-type="">
<collab>México, primer lugar en estrés laboral: OMS</collab>
<source><![CDATA[El Universal]]></source>
<year>2015</year>
</nlm-citation>
</ref>
<ref id="B54">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Moya-Albiol]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Serrano]]></surname>
<given-names><![CDATA[M.A.]]></given-names>
</name>
<name>
<surname><![CDATA[González-Bono]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Rodríguez-Alarcón]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Salvador]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Respuesta psicofisiológica de estrés en una jornada laboral]]></article-title>
<source><![CDATA[Psicothema]]></source>
<year>2005</year>
<volume>17</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>205-11</page-range></nlm-citation>
</ref>
<ref id="B55">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Nesse]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The evolution of hope and despair]]></article-title>
<source><![CDATA[Social Research]]></source>
<year>1999</year>
<volume>66</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>429-69</page-range></nlm-citation>
</ref>
<ref id="B56">
<nlm-citation citation-type="journal">
<collab>OCDE</collab>
<article-title xml:lang=""><![CDATA[Hours worked]]></article-title>
<source><![CDATA[OECD Data]]></source>
<year>2016</year>
</nlm-citation>
</ref>
<ref id="B57">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Oren]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Relationship Between Job-Related Stressors and Job Burnout: Differences Between Self-Employed and Organization-Employed Professionals]]></article-title>
<source><![CDATA[Current Topics in Management]]></source>
<year>2012</year>
<volume>16</volume>
<page-range>107-22</page-range></nlm-citation>
</ref>
<ref id="B58">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Orgambídez-Ramos]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Borrego-Alés]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Gonçalves]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El papel moderador de la pasión por el trabajo entre el burnout y el malestar psicológico]]></article-title>
<source><![CDATA[Ansiedad y Estrés]]></source>
<year>2014</year>
<volume>20</volume>
<page-range>211-24</page-range></nlm-citation>
</ref>
<ref id="B59">
<nlm-citation citation-type="journal">
<collab>Organización Internacional del Trabajo (OIT)</collab>
<article-title xml:lang=""><![CDATA[Estrés en el trabajo: Un reto colectivo]]></article-title>
<source><![CDATA[Centro Internacional de Formación de la OIT]]></source>
<year>2016</year>
<month>a</month>
</nlm-citation>
</ref>
<ref id="B60">
<nlm-citation citation-type="">
<collab>Organización Internacional del Trabajo (OIT)</collab>
<source><![CDATA[Estrés en el trabajo: Acabemos con esta carga]]></source>
<year>2016</year>
<month>b</month>
</nlm-citation>
</ref>
<ref id="B61">
<nlm-citation citation-type="book">
<collab>Organización Mundial de la Salud (OMS)</collab>
<source><![CDATA[CIE-10. Clasificación Estadística Internacional de Enfermedades y Problemas Relacionados con la Salud]]></source>
<year>2003</year>
<publisher-name><![CDATA[Organización Panamericana de la Salud y Organización Mundial de la Salud]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B62">
<nlm-citation citation-type="journal">
<collab>Organización Mundial de la Salud (OMS)</collab>
<article-title xml:lang=""><![CDATA[Salud mental en el lugar de trabajo. Hoja informativa]]></article-title>
<source><![CDATA[OMS]]></source>
<year>2017</year>
</nlm-citation>
</ref>
<ref id="B63">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pérez Nieto]]></surname>
<given-names><![CDATA[M. A]]></given-names>
</name>
<name>
<surname><![CDATA[Redondo Delgado]]></surname>
<given-names><![CDATA[M. M]]></given-names>
</name>
<name>
<surname><![CDATA[León]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Aproximaciones a la emoción de ira: de la conceptualización a la intervención psicológica]]></article-title>
<source><![CDATA[REME]]></source>
<year>2008</year>
<volume>11</volume>
<numero>28</numero>
<issue>28</issue>
<page-range>1-19</page-range></nlm-citation>
</ref>
<ref id="B64">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Poletto]]></surname>
<given-names><![CDATA[N. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Probst]]></surname>
<given-names><![CDATA[L. F.]]></given-names>
</name>
<name>
<surname><![CDATA[de Oliveira]]></surname>
<given-names><![CDATA[T. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Guerra]]></surname>
<given-names><![CDATA[L. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Bovi Ambrosano]]></surname>
<given-names><![CDATA[G. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Cortellazzi]]></surname>
<given-names><![CDATA[K. L.]]></given-names>
</name>
<name>
<surname><![CDATA[de Fátima Possobon]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Síndrome de Burnout em gestores municipais da saúde]]></article-title>
<source><![CDATA[Cadernos Saúde Coletiva]]></source>
<year>2016</year>
<volume>24</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>209-15</page-range></nlm-citation>
</ref>
<ref id="B65">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rajesh]]></surname>
<given-names><![CDATA[J. I]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Level of Job Stress and Burnout Across Employees of Six Sectors in Indian Organizations]]></article-title>
<source><![CDATA[Journal of Organization &amp; Human Behaviour]]></source>
<year>2016</year>
<volume>5</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>29-36</page-range></nlm-citation>
</ref>
<ref id="B66">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[J. M]]></given-names>
</name>
</person-group>
<source><![CDATA[Burnout, resiliencia y frustración existencial]]></source>
<year>2015</year>
<publisher-name><![CDATA[Universidad de Zaragoza]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B67">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Santillán]]></surname>
<given-names><![CDATA[M. L]]></given-names>
</name>
</person-group>
<source><![CDATA[Condiciones laborales queman a los trabajadores]]></source>
<year>2014</year>
<publisher-name><![CDATA[Ciencia UNAM]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B68">
<nlm-citation citation-type="journal">
<collab>Senado de la República (de México)</collab>
<article-title xml:lang=""><![CDATA[Gaceta: LXIII/3PPO-38/76669]]></article-title>
<source><![CDATA[Gaceta del Senado]]></source>
<year>2017</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B69">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stavroula]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Griffiths]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Cox]]></surname>
<given-names><![CDATA[T]]></given-names>
</name>
</person-group>
<source><![CDATA[La organización del trabajo y el estrés]]></source>
<year>2004</year>
<publisher-name><![CDATA[Institute of World, Health &amp; Organizations]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B70">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Steptoe]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Cropley]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Joekes]]></surname>
<given-names><![CDATA[K]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Job Strain, Blood Pressure and Response to Uncontrollable Stress]]></article-title>
<source><![CDATA[Journal of Hypertension]]></source>
<year>1999</year>
<volume>17</volume>
<page-range>193-200</page-range></nlm-citation>
</ref>
<ref id="B71">
<nlm-citation citation-type="">
<collab>The Economist</collab>
<source><![CDATA[Jobs for life. Death by overwork in Japan. Japanese employees are working themselves to death]]></source>
<year>2007</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B72">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Vallejo-Martín]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Una aproximación al síndrome de burnout y las características laborales de emigrantes españoles en países europeos]]></article-title>
<source><![CDATA[Revista de Psicología del Trabajo y de las Organizaciones]]></source>
<year>2017</year>
<volume>33</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>137-45</page-range></nlm-citation>
</ref>
<ref id="B73">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Van Dijk]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[van der Pligt]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Zeelenberg]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Effort invested in vain: The impact of effort on the intensity of disappointment and regret]]></article-title>
<source><![CDATA[Motivation and Emotion]]></source>
<year>1999</year>
<volume>23</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>203-20</page-range></nlm-citation>
</ref>
<ref id="B74">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ventura]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Salanova]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Llorens]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Professional self-efficacy as a predictor of burnout and engagement: The role of challenge and hindrance demands]]></article-title>
<source><![CDATA[]]></source>
<year>2015</year>
<volume>Journal of Psychology</volume>
<numero>149</numero>
<issue>149</issue>
<page-range>277-302</page-range></nlm-citation>
</ref>
<ref id="B75">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Villaseñor]]></surname>
<given-names><![CDATA[N]]></given-names>
</name>
</person-group>
<source><![CDATA[¿Te sientes quemado o desgastado por el trabajo? Es el síndrome de burnout. Cienciamx Noticias]]></source>
<year>2016</year>
</nlm-citation>
</ref>
<ref id="B76">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Weisberg]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Measuring Workers&#8217; Burnout and Intention to Leave]]></article-title>
<source><![CDATA[International Journal of Manpower]]></source>
<year>1994</year>
<volume>15</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>4-14</page-range></nlm-citation>
</ref>
<ref id="B77">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Williams]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<source><![CDATA[Manejo del estrés en el trabajo: Plan de acción detallado para profesionales]]></source>
<year>2004</year>
<publisher-name><![CDATA[El Manual Moderno]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B78">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wi&#347;niewska-Juszczak]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Mikucki]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burnout in a Company with High Development Dynamics: Casus Teva Pharmaceuticals Polska]]></article-title>
<source><![CDATA[Human Resource Management]]></source>
<year>2016</year>
<volume>108</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>79-90</page-range></nlm-citation>
</ref>
<ref id="B79">
<nlm-citation citation-type="book">
<collab>World Health Organization (WHO)</collab>
<source><![CDATA[Investing in treatment for depression and anxiety leads to fourfold return]]></source>
<year>2016</year>
<month>,</month>
<publisher-name><![CDATA[WHO]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B80">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Yip]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Rowlinson]]></surname>
<given-names><![CDATA[S]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Job Burnout among Construction Engineers Working within Consulting and Contracting Organizations]]></article-title>
<source><![CDATA[Journal of Management in Engineering]]></source>
<year>2009</year>
<volume>25</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>122-30</page-range></nlm-citation>
</ref>
<ref id="B81">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zellars]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Perrewé]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Hochwarter]]></surname>
<given-names><![CDATA[W]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Burnout in health care: The role of the five factors of personality]]></article-title>
<source><![CDATA[Journal of Applied Social Psychology]]></source>
<year>2000</year>
<volume>30</volume>
<numero>8</numero>
<issue>8</issue>
<page-range>1570-98</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
