1692-2522 1692-2522 S1692-25222017000200167 10.22395/angr.v16n31a7 Mexico Colombia 00 12 2017 00 12 2017 16 31 167 185

2014 2015 2000 2011 26 26 2004 1997 2003 2015 4 1 1 2014 2004 2013 Instituto Federal de Telecomunicaciones, IFT 2016 1994 2014 2007 2006 2007 1999 2013 2005 2011 2005 2011 2015 65 1 1 1991 2012 1997 265-301 Universia México 2011 2014