<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1692-8563</journal-id>
<journal-title><![CDATA[Dimensión Empresarial]]></journal-title>
<abbrev-journal-title><![CDATA[Dimens.empres.]]></abbrev-journal-title>
<issn>1692-8563</issn>
<publisher>
<publisher-name><![CDATA[Universidad Autónoma del Caribe, Facultad de Ciencias Administrativas, económicas y Contables]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1692-85632018000100061</article-id>
<article-id pub-id-type="doi">10.15665/dem.v16i1.1341</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[LA GESTIÓN DE LAS CADENAS DE SUMINISTRO EN CIENFUEGOS]]></article-title>
<article-title xml:lang="en"><![CDATA[THE MANAGEMENT OF SUPPLY CHAINS IN CIENFUEGOS]]></article-title>
<article-title xml:lang="pt"><![CDATA[GERENCIANDO CADEIAS DE ABASTECIMENTO EM CIENFUEGOS]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Martínez Curbelo]]></surname>
<given-names><![CDATA[Gretel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Feitó Cespón]]></surname>
<given-names><![CDATA[Michael]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[González Hernández]]></surname>
<given-names><![CDATA[Gilberto Guillermo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Cienfuegos  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de Cienfuegos  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad de Cienfuegos  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2018</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2018</year>
</pub-date>
<volume>16</volume>
<numero>1</numero>
<fpage>61</fpage>
<lpage>77</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1692-85632018000100061&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1692-85632018000100061&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1692-85632018000100061&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Esta investigación estudia la percepción de los gerentes acerca de la relación de factores claves en la gestión de las cadenas de suministro y el rendimiento de las empresas, a través del desarrollo de un conjunto de modelos de ecuaciones estructurales. Los datos se obtienen a partir la opinión del personal administrativo de diferentes empresas del sector corporativo en Cien fuegos. Se utiliza para ello, una encuesta diseñada en la que se mide el enfoque de servicio al cliente, la integración y la colaboración como factores clave de éxito en el rendimiento de la cadena de suministro. Los resultados demuestran que la mayoría de los encuestadosno perciben la importancia de la colaboración para mejorarlos resultados en sus empresas; sin embargo hacen notar la relevancia del enfoque al cliente en la gestión de sus organizaciones.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT This research studies managers' perceptions about the relationship of key factors in supply chain management and company performance through the development of a set of structural equation models. The data obtained from the opinion of the administrative staff of different companies in the corporate sector in Cienfuegos. For this purpose, a survey designed that measures the customer service, integration and collaboration approach as key success factors in supply chain performance. The results show that the majority of respondents do not perceive the importance of collaboration to improve results in their companies; however, they note the relevance of the customer focus in the management of their organizations.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO Esta pesquisa estudaas percepçõesdos gerentes quantoaorelacionamentode fatores-chave no gerenciamentoda cadeiade suprimentose desempenhoda empresa atravésdo desenvolvimentode umconjunto de modelos de equaçõesestruturais.Osdadossãoobtidosapartirdaopiniãodopessoaladministrativodediferentesempresasdosetorcorporativo emCienfuegos. Para o efeito, é elaborada umapesquisa que mede o atendimentoaocliente, a integraçãoe a abordagemde colaboração como fatores-chave de sucessono desempenhoda cadeiade suprimentos. Os resultados mostramque a maioriados entrevistados nãopercebe a importânciada colaboraçãopara melhoraros resultados emsuas empresas; mas eles observama relevânciado foco do cliente no gerenciamentode suasorganizações.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Empirical Study]]></kwd>
<kwd lng="en"><![CDATA[Supply Chains]]></kwd>
<kwd lng="en"><![CDATA[Structural Equation Systems]]></kwd>
<kwd lng="en"><![CDATA[Collaboration]]></kwd>
<kwd lng="en"><![CDATA[Integration]]></kwd>
<kwd lng="es"><![CDATA[Estudio Empírico]]></kwd>
<kwd lng="es"><![CDATA[Cadenas de Suministro]]></kwd>
<kwd lng="es"><![CDATA[Sistemas de Ecuaciones Estructurales]]></kwd>
<kwd lng="es"><![CDATA[Colaboración]]></kwd>
<kwd lng="es"><![CDATA[Integración]]></kwd>
<kwd lng="pt"><![CDATA[empírico]]></kwd>
<kwd lng="pt"><![CDATA[cadeias de suprimentos]]></kwd>
<kwd lng="pt"><![CDATA[sistemas de equaçãoestrutural]]></kwd>
<kwd lng="pt"><![CDATA[colaboração]]></kwd>
<kwd lng="pt"><![CDATA[integração]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bautista Santos]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez Flores]]></surname>
<given-names><![CDATA[J. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez Galván]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Sablón Cossío]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Modelo de integración de cadenas de suministro colaborativas]]></article-title>
<source><![CDATA[Dyna]]></source>
<year>2015</year>
<volume>82</volume>
<numero>193</numero>
<issue>193</issue>
<page-range>145-54</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Blanco Fernández]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[García Alcaraz]]></surname>
<given-names><![CDATA[J. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Avelar Sosa]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Maldonado Macías]]></surname>
<given-names><![CDATA[A. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Canales Valdivieso]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La logística internacional y su impacto en la eficacia de la cadena de suministro en maquiladoras de ciudad de Juárez]]></article-title>
<source><![CDATA[Culcyt]]></source>
<year>2013</year>
<volume>10</volume>
<numero>49</numero>
<issue>49</issue>
<page-range>26-41</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Capó Vicedo]]></surname>
<given-names><![CDATA[Josep]]></given-names>
</name>
<name>
<surname><![CDATA[Tomás Miquel]]></surname>
<given-names><![CDATA[José V.]]></given-names>
</name>
<name>
<surname><![CDATA[Expósito-Langa]]></surname>
<given-names><![CDATA[Manuel.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La Gestión del Conocimiento en la Cadena de Suministro. Análisis de la Influencia del Contexto Organizativo]]></article-title>
<source><![CDATA[Información Tecnológica]]></source>
<year>2007</year>
<volume>18</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>127-35</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Caridi]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Cigolini]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[De Marco]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Improving supply-chain collaboration by linking intelligent CPFR]]></article-title>
<source><![CDATA[International Journal of Production Research]]></source>
<year>2005</year>
<volume>43</volume>
<numero>20</numero>
<issue>20</issue>
<page-range>4191-218</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Carter]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Rogers]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Choi]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Toward the Theory of the Supply Chain]]></article-title>
<source><![CDATA[Journal of Supply Chain Management]]></source>
<year>2015</year>
<volume>51</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>89-97</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chan]]></surname>
<given-names><![CDATA[F. T. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Prakash]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Inventory management in a lateral collaborative manufacturing supply chain: a simulation study]]></article-title>
<source><![CDATA[International Journal of Production Research]]></source>
<year>2012</year>
<volume>50</volume>
<numero>16</numero>
<issue>16</issue>
<page-range>4670-85</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cooper]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Douglas]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Janus]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Supply Chain Management: More Than a New Name for Logistics]]></article-title>
<source><![CDATA[The International Journal of Logistics Management]]></source>
<year>1997</year>
<volume>8</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>67-89</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cupani]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis de Ecuaciones Estructurales: conceptos, etapas de desarrollo y un ejemplo de aplicación]]></article-title>
<source><![CDATA[Revista Tesis]]></source>
<year>2012</year>
<volume>2</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>186-99</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ellram]]></surname>
<given-names><![CDATA[L. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Cooper]]></surname>
<given-names><![CDATA[M. C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Supply Chain Management: It is all about the Journey, Not the Destination]]></article-title>
<source><![CDATA[Journal of Supply Chain Management]]></source>
<year>2014</year>
<volume>50</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>8-20</page-range></nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Forrester]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Industrial Dynamics (Systems Dynamics Series. Productivity Press (MIT Press))]]></source>
<year>1961</year>
<publisher-loc><![CDATA[Portland, Oregón ]]></publisher-loc>
<publisher-name><![CDATA[MIT Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[García-Veiga]]></surname>
<given-names><![CDATA[M. Á.]]></given-names>
</name>
</person-group>
<source><![CDATA[Análisis causal con ecuaciones estructurales de la satisfacción ciudadana con los servicios municipales]]></source>
<year>2011</year>
<publisher-name><![CDATA[Santiago de Compostela]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Giménez]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ventura]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Logistics-Production, Logistics-Marketing and External Integration, Their Impact on Performance]]></article-title>
<source><![CDATA[International Journal of Operations &amp; Production Management]]></source>
<year>2005</year>
<volume>25</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>20-38</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gómez-Acosta]]></surname>
<given-names><![CDATA[M. I.]]></given-names>
</name>
<name>
<surname><![CDATA[Acevedo-Suárez]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Pardillo-Báez]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[López-Joy]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[Lopes Martínez]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Caracterización de la Logística y las Redes de Valor en empresas cubanas en Perfeccionamiento Empresarial]]></article-title>
<source><![CDATA[Ingeniería Industrial]]></source>
<year>2013</year>
<volume>XXXIV</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>212-26</page-range></nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[López-Joy]]></surname>
<given-names><![CDATA[Teresita]]></given-names>
</name>
<name>
<surname><![CDATA[Acevedo-Suárez]]></surname>
<given-names><![CDATA[José A.]]></given-names>
</name>
<name>
<surname><![CDATA[Gómez-Acosta]]></surname>
<given-names><![CDATA[Martha. I.]]></given-names>
</name>
<name>
<surname><![CDATA[Acevedo-Urquiaga]]></surname>
<given-names><![CDATA[Ana. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Procedimiento para el análisis y rediseño de cadenas de suministro alimentarias. Aplicación al caso de Cuba]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Briz-Escribano]]></surname>
<given-names><![CDATA[Julián]]></given-names>
</name>
<name>
<surname><![CDATA[de Felipe-Bonete]]></surname>
<given-names><![CDATA[Isabel]]></given-names>
</name>
</person-group>
<source><![CDATA[Las redes de cadenas de valor alimentarias en el siglo XXI: Retos y oportunidades internacionales]]></source>
<year>2012</year>
<publisher-loc><![CDATA[Madrid, España ]]></publisher-loc>
<publisher-name><![CDATA[Agrícola Española S.A]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hair]]></surname>
<given-names><![CDATA[J. F.]]></given-names>
</name>
<name>
<surname><![CDATA[Anderson]]></surname>
<given-names><![CDATA[R. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Tatham]]></surname>
<given-names><![CDATA[R. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Black]]></surname>
<given-names><![CDATA[W. C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Análisis multivariante]]></source>
<year>1999</year>
<edition>5ta ed.</edition>
<publisher-loc><![CDATA[Madrid, España ]]></publisher-loc>
<publisher-name><![CDATA[Prentice Hall]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lambert]]></surname>
<given-names><![CDATA[D. M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Supply chain management: processes, partnerships, performance]]></source>
<year>2008</year>
<publisher-loc><![CDATA[E.U.A ]]></publisher-loc>
<publisher-name><![CDATA[Supply Chain Management Institute]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lejeune]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Yakona]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[On Characterizing the 4 C´s in Supply Chain Management]]></article-title>
<source><![CDATA[Journal of Operations Management]]></source>
<year>2005</year>
<numero>23</numero>
<issue>23</issue>
<page-range>81-100</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
