<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1794-3108</journal-id>
<journal-title><![CDATA[Revista Criminalidad]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. Crim.]]></abbrev-journal-title>
<issn>1794-3108</issn>
<publisher>
<publisher-name><![CDATA[Policía Nacional de Colombia]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1794-31082024000300163</article-id>
<article-id pub-id-type="doi">10.47741/17943108.671</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Driving knowledge management in criminal analysis: Exploring the synergy between organisational culture, knowledge management processes, and artificial intelligence]]></article-title>
<article-title xml:lang="es"><![CDATA[Impulsar la gestión del conocimiento en el análisis criminal: Explorando la sinergia entre la cultura organizativa, los procesos de gestión del conocimiento y la inteligencia artificial]]></article-title>
<article-title xml:lang="pt"><![CDATA[Impulsionando a gestão do conhecimento na análise criminal: explorando a sinergia entre cultura organizacional, processos de gestão do conhecimento e inteligência artificial]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pinzón Rodríguez]]></surname>
<given-names><![CDATA[Nelson Fabián]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Roldán Martínez]]></surname>
<given-names><![CDATA[Andrés Eduardo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cabañas]]></surname>
<given-names><![CDATA[Marisleidy Alba]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Policía Nacional de Colombia  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Policía Nacional de Colombia  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Colombia</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Fundación Universitaria Konrad Lorenz  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>66</volume>
<numero>3</numero>
<fpage>163</fpage>
<lpage>182</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1794-31082024000300163&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1794-31082024000300163&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1794-31082024000300163&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Criminal analysis has become increasingly relevant in Colombia, particularly after a 2009 study by the International Criminal Investigative Training Assistance Programme. This study identified a lack of institutional understanding among analysts responsible for managing criminal data, resulting in a fragmented knowledge model. In response, the Criminal Analysis Centre was established in 2015 within INTERPOL and the Directorate of Criminal Investigation of the National Police of Colombia, with a specific focus on the &#8220;criminal actor&#8221; to address previously unmet needs. Information and knowledge management play a crucial role in criminal intelligence, emphasising the importance of continuous access to documented information and robust data collection capabilities. The Centre, staffed by 79 analysts across four key analytical lines, employs various techniques to study criminal behaviour and communications. Despite technological advancements, significant challenges remain in the timely and effective production of analytical outputs. To overcome these, improvement initiatives have been proposed, targeting organisational, product, and process dimensions. Effective criminal information management is deemed essential for the success of these initiatives, which also require appropriate strategic and budgetary attention. The study examines four hypotheses related to knowledge management maturity-culture, processes, technology, and an integrative hypothesis- evaluating their relevance and impact. The results align with previous research, highlighting the need for advanced technologies and tools to enhance effectiveness at each stage of the process, including collaborative tools and data exploitation techniques. Furthermore, an integrated approach is proposed, combining organisational culture, knowledge management processes, and technological infrastructure. Artificial intelligence is also introduced as an innovative tool for managing info-knowledge, addressing a gap in existing proposals that integrate AI throughout the entire knowledge management cycle and incorporate organisational culture as a key element.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El análisis criminal se ha vuelto cada vez más relevante en Colombia, particularmente después de un estudio realizado en 2009 por el Programa Internacional de Asistencia para la Capacitación en Investigación Criminal (International Criminal Investigative Training Assistance Program). Este estudio identificó una falta de comprensión institucional entre los analistas responsables de la gestión de datos criminales, lo que resultó en un modelo de conocimiento fragmentado. En respuesta, en 2015 se creó el Centro de Análisis Criminal dentro de la Dirección de Investigación Criminal e INTERPOL de la Policía Nacional de Colombia, con un enfoque específico en el «actor criminal» para abordar las necesidades previamente insatisfechas. La gestión de la información y el conocimiento juegan un papel crucial en la inteligencia criminal, enfatizando la importancia del acceso continuo a información documentada y a capacidades robustas de recolección de datos. El Centro, que cuenta con 79 analistas repartidos en cuatro líneas analíticas clave, emplea diversas técnicas para estudiar el comportamiento y las comunicaciones delictivas. A pesar de los avances tecnológicos, siguen existiendo importantes retos en la producción puntual y eficaz de resultados analíticos. Para superarlos, se han propuesto iniciativas de mejora en los ámbitos de la organización, los productos y los procesos. La gestión eficaz de la información criminal se considera esencial para el éxito de estas iniciativas, que también requieren una atención estratégica y presupuestaria adecuada. El estudio examina cuatro hipótesis relacionadas con la madurez de la gestión del conocimiento -cultura, procesos, tecnología y una hipótesis integradora- evaluando su relevancia e impacto. Los resultados concuerdan con investigaciones anteriores, destacando la necesidad de tecnologías y herramientas avanzadas para mejorar la eficacia en cada fase del proceso, incluidas las herramientas de colaboración y las técnicas de explotación de datos. Además, se propone un enfoque integrado que combina la cultura organizativa, los procesos de gestión del conocimiento y la infraestructura tecnológica. También se introduce la inteligencia artificial como herramienta innovadora para la gestión del infoconocimiento, abordando un vacío en las propuestas existentes que integran la IA a lo largo de todo el ciclo de gestión del conocimiento e incorporan la cultura organizativa como elemento clave.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo A análise criminal tem se tornado cada vez mais relevante na Colômbia, principalmente após um estudo realizado em 2009 pelo International Criminal Investigative Training Assistance Program. Esse estudo identificou uma falta de entendimento institucional entre os analistas responsáveis pelo gerenciamento de dados criminais, resultando em um modelo de conhecimento fragmentado. Em resposta, o Centro de Análise Criminal foi criado em 2015 na Diretoria de Investigação Criminal e Interpol da Polícia Nacional da Colômbia, com foco específico no &#8220;ator criminal&#8221; para atender às necessidades não atendidas anteriormente. A gestão da informação e do conhecimento desempenha papel crucial na inteligência criminal, enfatizando a importância do acesso contínuo a informações documentadas e de recursos robustos de coleta de dados. O Centro, que conta com uma equipe de 79 analistas em quatro linhas analíticas principais, emprega várias técnicas para estudar o comportamento e as comunicações criminosas. Apesar dos avanços tecnológicos, ainda há desafios significativos na produção oportuna e eficaz de resultados analíticos. Para superá-los, foram propostas iniciativas de aprimoramento, com vistas às dimensões organizacional, de produto e de processo. O gerenciamento eficaz de informações criminais é considerado essencial para o sucesso dessas iniciativas, que também exigem atenção estratégica e orçamentária adequada. Neste estudo, são examinadas quatro hipóteses relacionadas à maturidade da gestão do conhecimento - cultura, processos, tecnologia e uma hipótese integrativa -, em que são avaliados sua relevância e impacto. Os resultados se alinham com pesquisas anteriores, destacando a necessidade de tecnologias e ferramentas avançadas para aumentar a eficácia em cada estágio do processo, incluindo ferramentas de colaboração e técnicas de exploração de dados. Além disso, é proposta uma abordagem integrada, a qual combina cultura organizacional, processos de gestão do conhecimento e infraestrutura tecnológica. A inteligência artificial também é apresentada como uma ferramenta inovadora para gerenciar o infoconhecimento, abordando uma lacuna nas propostas existentes que integram a inteligência artificial em todo o ciclo de gestão do conhecimento e incorporam a cultura organizacional como um elemento-chave.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Info-knowledge]]></kwd>
<kwd lng="en"><![CDATA[technological infrastructure]]></kwd>
<kwd lng="en"><![CDATA[data exploitation techniques]]></kwd>
<kwd lng="en"><![CDATA[data mining]]></kwd>
<kwd lng="en"><![CDATA[management model]]></kwd>
<kwd lng="es"><![CDATA[Infoconocimiento]]></kwd>
<kwd lng="es"><![CDATA[infraestructura tecnológica]]></kwd>
<kwd lng="es"><![CDATA[interpretación por Técnicas de explotación de datos]]></kwd>
<kwd lng="es"><![CDATA[minería de datos]]></kwd>
<kwd lng="es"><![CDATA[modelo de gestión]]></kwd>
<kwd lng="pt"><![CDATA[Infoconhecimento]]></kwd>
<kwd lng="pt"><![CDATA[infraestrutura tecnológica]]></kwd>
<kwd lng="pt"><![CDATA[interpretação técnicas de exploração de dados]]></kwd>
<kwd lng="pt"><![CDATA[mineração de dados]]></kwd>
<kwd lng="pt"><![CDATA[modelo de gestão]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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