<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1794-4449</journal-id>
<journal-title><![CDATA[Revista Lasallista de Investigación]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. Lasallista Investig.]]></abbrev-journal-title>
<issn>1794-4449</issn>
<publisher>
<publisher-name><![CDATA[Corporación Universitaria Lasallista]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1794-44492020000100371</article-id>
<article-id pub-id-type="doi">10.22507/rli.v17n1a15</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Desafios para a gestão de estoques em empresas de distribuição de bens de consumo]]></article-title>
<article-title xml:lang="es"><![CDATA[Desafíos para la gestión de inventarios en empresas de distribución de bienes de consumo]]></article-title>
<article-title xml:lang="en"><![CDATA[Challenges for inventory management in consumer goods distribution companies]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pacheco]]></surname>
<given-names><![CDATA[Diego Augusto de Jesús]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Marteletti]]></surname>
<given-names><![CDATA[Carina]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Silveira]]></surname>
<given-names><![CDATA[Renata Matos Da]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Federal do Rio Grande do Sul  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Complexo de Ensino Superior de Cachoeirinha-Cesuca  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="Af3">
<institution><![CDATA[,Complexo de Ensino Superior de Cachoeirinha-Cesuca  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2020</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2020</year>
</pub-date>
<volume>17</volume>
<numero>1</numero>
<fpage>371</fpage>
<lpage>388</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1794-44492020000100371&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1794-44492020000100371&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1794-44492020000100371&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo  Introdução: As empresas dos canais de distribuição têm como principal função intermediar transações entre os fornecedores e revendas. Além disso, elas servem como agentes entre as revendas e os usuários finais comissionando à revenda. Este artigo foi desenvolvido em uma distribuidora nacional de automação, com 20 anos neste mercado que apresenta problemas no estoque como: rupturas e excessos, buscando ações para minimizar estes principais problemas.  Objetivo: O objetivo da pesquisa foi analisar e contextualizar estas variáveis, podendo assim identificar sugestões de ações de melhorias de como evitar problemas em gestão de estoques.  Materiais e métodos: A metodologia utilizada foi a análise qualitativa, tendo como método de pesquisa o estudo de caso único. Foi aplicado um questionário estruturado e avaliadas as informações do banco de dados da empresa. Foi elaborado um fluxograma do setor de compras e estoque para mapear o funcionamento do setor.  Resultados: Os resultados da pesquisa evidenciaram a empresa acredita que tem um controle de estoque adequado, mas identificou a necessidade de melhorias, devido às frequentes rupturas no estoque, assim como os excessos de itens com baixo giro de vendas.  Conclusões: Foram determinados ferramentas e indicadores de gestão de estoques para controlar os problemas de distribuição logística.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Introducción: Las empresas de los canales de distribución tienen como principal función intermediar transacciones entre los proveedores y reventas. Además, ellos sirven como agentes entre los revendedores y los usuarios finales comisionando a la reventa. Este artículo fue desarrollado en una distribuidora nacional de automatización, con 20 años en este mercado y que presenta problemas en el stock como rupturas y excesos, buscando acciones para minimizar estés problemas principales.  Objetivo: El objetivo de la investigación fue analizar y contextualizar estas variables, pudiendo así identificar sugerencias de acciones de mejoras de cómo evitar problemas en la gestión de inventarios.  Materiales y métodos: La metodología utilizada fue el análisis cualitativo, teniendo como método de investigación el estudio de caso. Se aplicó un cuestionario estructurado y evaluado la información de la base de datos de la empresa. Se elaboró un diagrama de flujo del sector de compras y stock para mapear el funcionamiento del sector.  Resultados: Los resultados de la investigación evidenciaron que la empresa cree que tiene un control de inventario adecuado, pero identificó la necesidad de mejoras, debido a las frecuentes rupturas en el stock, así como los excesos de ítems con bajo giro de ventas.  Conclusiones: Se han determinado herramientas e indicadores de gestión de stocks para controlar los problemas de distribución logística.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Introduction. Companies of distribution channels are mainly responsible broker transactions between suppliers and resellers. Additionally, they serve as agents between resellers and end-users commissioning resale. This article was developed in a national distributor of automation, with 20 years in this market that presents problems in stock as ruptures and excesses, actions seeking to minimize these core problems.  Objective. The objective of the research was to analyze and contextualize these variables and thus identify suggestions for actions to improve how to avoid problems in inventory management.  Materials and methods. The methodology was qualitative analysis, and as a research method, the single case study was analyzed. A structured questionnaire and evaluated information from the database of the company was applied. A flowchart of the purchasing and storage area was designed to map the functioning of the sector.  Results. The results showed the company believes it has adequate inventory control, but identified the need for improvements due to frequent disruptions in stock, as well as the excess items with low sales turnover.  Conclusions. Tools and inventory management indicators were determined to control the distribution logistics problems.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[controle de estoque]]></kwd>
<kwd lng="pt"><![CDATA[gestão de estoques]]></kwd>
<kwd lng="pt"><![CDATA[distribuição]]></kwd>
<kwd lng="pt"><![CDATA[bens de consumo]]></kwd>
<kwd lng="pt"><![CDATA[cadeia de suprimentos]]></kwd>
<kwd lng="es"><![CDATA[control de stock]]></kwd>
<kwd lng="es"><![CDATA[gestión de stocks]]></kwd>
<kwd lng="es"><![CDATA[distribución]]></kwd>
<kwd lng="es"><![CDATA[bienes de consumo]]></kwd>
<kwd lng="es"><![CDATA[cadena de suministros]]></kwd>
<kwd lng="en"><![CDATA[inventory control]]></kwd>
<kwd lng="en"><![CDATA[inventory management]]></kwd>
<kwd lng="en"><![CDATA[distribution]]></kwd>
<kwd lng="en"><![CDATA[consumer goods]]></kwd>
<kwd lng="en"><![CDATA[supply chain]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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