1909-8367 1909-8367 S1909-83672020000200076 10.31908/19098367.2057 Colombia 00 12 2020 00 12 2020 14 28 76 81

[1] 2016 [2] 2015 [3] 2015 8 1512-32 [4] 2017 54 [5] 2011 26 6 6 919-24 [6] 2015 26 5 5 320-9 [7] 2014 6 4 4 239-42 [8] 2017 3 3 616-30 [9] IEEE [10] IEEE [11] IEEE [12] IEEE [13] IEEE 2019 [14] IEEE [15] 2015 55 833-42 [16] 1981 [17] 2017 40 [18] 2017 3 616-30 [19] Gartner [20] Gartner 2020 [21] 2017 11 5 5 77-90 [22] 2017 [23] 2014 10 2 2 1547-57 [24] 2014 11 8 8 103-46 [25] 2012 28 1 1 75-86 [26] 2016 12 1 1 681-706 [27] 2014 19 2 2 171-209 [28] 2018 581-3 [29] 834-9 [30] 2018 2018 [31] 2019 1140-5 [32] 2018 [33] 2014 8 2 2 56-8 [34] 2014 [35] 2016 47-53 [36] 2017 1555-60 [37] 2016 [38] 2017 [39] 2016 [40] 2017 2017 6 [41] 2017 19 3 3 4-7 [42] 2018 [43] 2019 [44] 2018 13 5 5 56-70 [45] 2018 [46] 2020 846