<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1909-8367</journal-id>
<journal-title><![CDATA[Entre Ciencia e Ingeniería]]></journal-title>
<abbrev-journal-title><![CDATA[Entre Ciencia e Ingenieria]]></abbrev-journal-title>
<issn>1909-8367</issn>
<publisher>
<publisher-name><![CDATA[Universidad Católica de Pereira]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1909-83672021000200022</article-id>
<article-id pub-id-type="doi">10.31908/19098367.2618</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Tecnologías de la Información y la Comunicación en Salud: Análisis de Componentes Principales en la evaluación del desempeño competitivo]]></article-title>
<article-title xml:lang="en"><![CDATA[Information and Communication Technologies in Health: Principal Components Analysis in the evaluation of competitive performance]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ramírez]]></surname>
<given-names><![CDATA[J. F.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[V. G.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ramírez]]></surname>
<given-names><![CDATA[A. R.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Morejón]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Autónoma de Baja California  ]]></institution>
<addr-line><![CDATA[Ensenada ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Autónoma de Baja California  ]]></institution>
<addr-line><![CDATA[Ensenada ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad de Ciencias Médicas  ]]></institution>
<addr-line><![CDATA[Cienfuegos ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad Autónoma de Baja California  ]]></institution>
<addr-line><![CDATA[Ensenada ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<volume>15</volume>
<numero>30</numero>
<fpage>22</fpage>
<lpage>29</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1909-83672021000200022&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1909-83672021000200022&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1909-83672021000200022&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Las Tecnologías de la Información y la Comunicación constituyeron la clave en la irrupción de la Tercera Revolución Industrial en la década de 1950. Desde su surgimiento y hasta la fecha se han consolidado como un factor diferenciador en la administración estratégica y en la obtención de ventajas competitivas en la industria y el comercio. En el sector de la salud, las investigaciones sobre tecnologías y competitividad no demuestran igual auge, existiendo vacíos teóricos y prácticos en su análisis y medición. El objetivo de la investigación fue analizar el impacto que tienen las Tecnologías de la Información y la Comunicación en el desempeño competitivo de las instituciones de salud de Ensenada, Baja California, mediante el Análisis de Componentes Principales. La investigación es cuantitativa, con alcance correlacional y diseño experimental. La muestra empleada es representativa de la población objeto de análisis y la aplicación de cuestionarios posibilitó la obtención de los datos. Se aplicaron dos cuestionarios a profesionales de la salud (n=203) y a pacientes (n=271), se determinó la fiabilidad y la validez de constructo del instrumento de medición y se analizaron los datos obtenidos para arribar a conclusiones. Los resultados obtenidos demostraron que las Tecnologías de la Información y la Comunicación constituyen un factor de desempeño competitivo en salud. Además, impactan favorablemente en la mejora del proceso de atención médica, la calidad y los tiempos de atención a pacientes.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Information and Communication Technologies were the key to the emergence of the Third Industrial Revolution in the 1950s. Since its inception and to date, they have been consolidated as a differentiating factor in strategic management and in obtaining competitive advantages in industry and commerce. In the health sector, research on technologies and competitiveness does not show the same growth, with theoretical and practical gaps in their analysis and measurement. The objective was to analyze the impact that Information and Communication Technologies have on the competitive performance of health institutions in Ensenada, Baja California, through the Principal Component Analysis. The research is quantitative, with correlational scope and experimental design. The sample used is representative of the population under analysis and the application of questionnaires made it possible to obtain the data. Two questionnaires were applied to health professionals (n = 203) and to patients (n = 271), the reliability and construct validity of the measurement instruments were determined, and the data obtained were analyzed to reach conclusions. The results obtained showed that Information and Communication Technologies constitute a competitive performance factor in health. In addition, they have a favorable impact on the improvement of the medical care process, the quality and the times of patient care.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[administración estratégica]]></kwd>
<kwd lng="es"><![CDATA[competitividad]]></kwd>
<kwd lng="es"><![CDATA[salud]]></kwd>
<kwd lng="es"><![CDATA[tecnologías de la información y la comunicación]]></kwd>
<kwd lng="en"><![CDATA[competitiveness]]></kwd>
<kwd lng="en"><![CDATA[health]]></kwd>
<kwd lng="en"><![CDATA[information and communication technologies]]></kwd>
<kwd lng="en"><![CDATA[strategic management]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<label>[1]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Muljani]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Ellitan]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Developing Competitiveness in Industrial Revolution 4.0,]]></article-title>
<source><![CDATA[International Journal of Trend in Research and Development]]></source>
<year>2019</year>
<volume>6</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-3</page-range></nlm-citation>
</ref>
<ref id="B2">
<label>[2]</label><nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Schwab]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<source><![CDATA[The fourth industrial revolution]]></source>
<year>2017</year>
<edition>First</edition>
<publisher-loc><![CDATA[New York, USA ]]></publisher-loc>
<publisher-name><![CDATA[Crown Business]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B3">
<label>[3]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bearzotti]]></surname>
<given-names><![CDATA[L. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Industria 4.0 y la Gestio&#769;n de la Cadena de Suministro: el desafi&#769;o de la nueva revolucio&#769;n industrial]]></article-title>
<source><![CDATA[Gaceta Sansana]]></source>
<year>2018</year>
<volume>3</volume>
<numero>8</numero>
<issue>8</issue>
</nlm-citation>
</ref>
<ref id="B4">
<label>[4]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[A. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La Industria 4.0. Análisis y estudio desde el Derecho en la 4ta Revolución Industrial]]></article-title>
<source><![CDATA[Advocatus]]></source>
<year>2019</year>
<volume>32</volume>
<page-range>133-64</page-range></nlm-citation>
</ref>
<ref id="B5">
<label>[5]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Singh]]></surname>
<given-names><![CDATA[M. D.]]></given-names>
</name>
<name>
<surname><![CDATA[Ahila]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Organizational Climate and Information Technology on the Competitiveness of ICT Companies]]></article-title>
<source><![CDATA[Our Heritage]]></source>
<year>2020</year>
<volume>68</volume>
<numero>30</numero>
<issue>30</issue>
<page-range>7072-6</page-range></nlm-citation>
</ref>
<ref id="B6">
<label>[6]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Skunca]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Bogavac]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Rudic]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competitiveness of Small and Medium Enterprises in the Brics Countries and Serbia]]></article-title>
<source><![CDATA[Edited by Zoran &#268;ekerevac. MEST Journal]]></source>
<year>2019</year>
<page-range>92-8</page-range></nlm-citation>
</ref>
<ref id="B7">
<label>[7]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Thai]]></surname>
<given-names><![CDATA[K. Q.]]></given-names>
</name>
<name>
<surname><![CDATA[Noguchi]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Evaluating efficiency of English acute foundation trusts under system reform: a two-stage DEA approach]]></article-title>
<source><![CDATA[Health Services and Outcomes Research Methodology]]></source>
<year>2019</year>
<volume>19</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>215-40</page-range></nlm-citation>
</ref>
<ref id="B8">
<label>[8]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[J. F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[T. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Fajardo]]></surname>
<given-names><![CDATA[D. O.]]></given-names>
</name>
<name>
<surname><![CDATA[Valdes]]></surname>
<given-names><![CDATA[M. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Componente para la toma de decisiones en salud. Un enfoque de análisis de redes sociales desde la minería de procesos]]></article-title>
<source><![CDATA[Revista cubana de informática médica]]></source>
<year>2016</year>
<volume>8</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>46-63</page-range></nlm-citation>
</ref>
<ref id="B9">
<label>[9]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Calderón]]></surname>
<given-names><![CDATA[H. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Rúa]]></surname>
<given-names><![CDATA[J. E. L.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[J. S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Innovación en instituciones de salud como fuente de competitividad]]></article-title>
<source><![CDATA[Revista Venezolana de Gerencia]]></source>
<year>2016</year>
<volume>21</volume>
<numero>74</numero>
<issue>74</issue>
<page-range>227-41</page-range></nlm-citation>
</ref>
<ref id="B10">
<label>[10]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mayer]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[Jensen]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Hardwiring hospital-wide flow to drive sustainable competitive performance]]></article-title>
<source><![CDATA[Management in Healthcare]]></source>
<year>2018</year>
<volume>2</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>373-87</page-range></nlm-citation>
</ref>
<ref id="B11">
<label>[11]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kalseth]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Halvorsen]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Health and care service utilisation and cost over the life-span: a descriptive analysis of population data]]></article-title>
<source><![CDATA[BMC health services research]]></source>
<year>2020</year>
<volume>20</volume>
<page-range>1-14</page-range></nlm-citation>
</ref>
<ref id="B12">
<label>[12]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ogura]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Jakovljevic]]></surname>
<given-names><![CDATA[M. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Global Population Aging-Health Care, Social and Economic Consequences]]></article-title>
<source><![CDATA[Frontiers in public health]]></source>
<year>2018</year>
<volume>6</volume>
<page-range>335</page-range></nlm-citation>
</ref>
<ref id="B13">
<label>[13]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ofori-Asenso]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Chin]]></surname>
<given-names><![CDATA[K. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Curtis]]></surname>
<given-names><![CDATA[A. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Zomer]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Zoungas]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Liew]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Recent patterns of multimorbidity among older adults in high-income countries]]></article-title>
<source><![CDATA[Population health management]]></source>
<year>2019</year>
<volume>22</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>127-37</page-range></nlm-citation>
</ref>
<ref id="B14">
<label>[14]</label><nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Valencia-Moreno]]></surname>
<given-names><![CDATA[J. M.]]></given-names>
</name>
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[E. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[J. F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[J. F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[J. P. F.]]></given-names>
</name>
<name>
<surname><![CDATA[Xochihua]]></surname>
<given-names><![CDATA[O. Á.]]></given-names>
</name>
</person-group>
<source><![CDATA[Exploring Breast Cancer Prediction for Cuban Women]]></source>
<year>2020</year>
<conf-name><![CDATA[ International Conference on Information Technology &amp; Systems]]></conf-name>
<conf-loc> </conf-loc>
<page-range>480-9</page-range><publisher-name><![CDATA[Springer, Cham]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B15">
<label>[15]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[J. F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[López-Torres]]></surname>
<given-names><![CDATA[V. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Morejón-Valdés]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Information and Communication Technologies as a competitive performance factor in provider institutions of medical services in Ensenada, Baja California]]></article-title>
<source><![CDATA[Journal of Administrative Science]]></source>
<year>2021</year>
<volume>2</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>31-7</page-range></nlm-citation>
</ref>
<ref id="B16">
<label>[16]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Robledo-Madrid]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impacto de la aplicación de las Tecnologías de la Información (TIC) en un modelo de atención médica]]></article-title>
<source><![CDATA[Revista de Sanidad Militar]]></source>
<year>2020</year>
<volume>73</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>96-104</page-range></nlm-citation>
</ref>
<ref id="B17">
<label>[17]</label><nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Almaguer]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[R. H.]]></given-names>
</name>
<name>
<surname><![CDATA[Vargas]]></surname>
<given-names><![CDATA[V. V.]]></given-names>
</name>
</person-group>
<source><![CDATA[Metodología intercultural para la realización de consultas informadas]]></source>
<year>2013</year>
<publisher-name><![CDATA[Subsecretaría de Integración y Desarrollo del Sector Salud, Secretaría de Salud]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B18">
<label>[18]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mukred]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Yusof]]></surname>
<given-names><![CDATA[Z. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Mokhtar]]></surname>
<given-names><![CDATA[U. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Sadiq]]></surname>
<given-names><![CDATA[A. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Hawash]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Ahmed]]></surname>
<given-names><![CDATA[W. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Improving the decision-making process in the higher learning institutions via electronic records management system adoption]]></article-title>
<source><![CDATA[KSII Transactions on Internet and Information Systems]]></source>
<year>2021</year>
<volume>15</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>90-113</page-range></nlm-citation>
</ref>
<ref id="B19">
<label>[19]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jongen]]></surname>
<given-names><![CDATA[C. S.]]></given-names>
</name>
<name>
<surname><![CDATA[McCalman]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Bainbridge]]></surname>
<given-names><![CDATA[R. G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The implementation and evaluation of health promotion services and programs to improve cultural competency: a systematic scoping review]]></article-title>
<source><![CDATA[Frontiers in public health]]></source>
<year>2017</year>
<volume>5</volume>
<numero>24</numero>
<issue>24</issue>
</nlm-citation>
</ref>
<ref id="B20">
<label>[20]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Izaguirre]]></surname>
<given-names><![CDATA[L. V.]]></given-names>
</name>
<name>
<surname><![CDATA[Cossio]]></surname>
<given-names><![CDATA[F. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[J. F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[A. O.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impacto de las aplicaciones y servicios informáticos desarrollados por la Universidad de las Ciencias Informáticas para el sector de la salud]]></article-title>
<source><![CDATA[Revista cubana de informática médica]]></source>
<year>2020</year>
<volume>12</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>58-75</page-range></nlm-citation>
</ref>
<ref id="B21">
<label>[21]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Giacometti-Rojas]]></surname>
<given-names><![CDATA[L. F.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Innovación tecnológica y desarrollo de ventaja competitiva en la atención a la salud: enfoque conceptual y metodológico]]></article-title>
<source><![CDATA[Revista Gerencia y Políticas de Salud]]></source>
<year>2013</year>
<volume>12</volume>
<numero>25</numero>
<issue>25</issue>
<page-range>66-82</page-range></nlm-citation>
</ref>
<ref id="B22">
<label>[22]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lucivero]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Jongsma]]></surname>
<given-names><![CDATA[K. R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A mobile revolution for healthcare? Setting the agenda for bioethics]]></article-title>
<source><![CDATA[Journal of Medical Ethics]]></source>
<year>2018</year>
<volume>44</volume>
<numero>10</numero>
<issue>10</issue>
<page-range>685-9</page-range></nlm-citation>
</ref>
<ref id="B23">
<label>[23]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[McCalman]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Jongen]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Bainbridge]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Organizational systems&#8217; approaches to improving cultural competence in healthcare: a systematic scoping review of the literature]]></article-title>
<source><![CDATA[International journal for equity in health]]></source>
<year>2017</year>
<volume>16</volume>
<page-range>78</page-range></nlm-citation>
</ref>
<ref id="B24">
<label>[24]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mi]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhang]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Culturally competent library services and related factors among health sciences librarians: an exploratory study]]></article-title>
<source><![CDATA[Journal of the Medical Library Association: JMLA]]></source>
<year>2017</year>
<volume>105</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>132</page-range></nlm-citation>
</ref>
<ref id="B25">
<label>[25]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Díaz de León-Castañeda]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Salud electrónica (e-Salud): un marco conceptual de implementación en servicios de salud]]></article-title>
<source><![CDATA[Gaceta médica de Mexico]]></source>
<year>2019</year>
<volume>155</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>176-83</page-range></nlm-citation>
</ref>
<ref id="B26">
<label>[26]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hejazi]]></surname>
<given-names><![CDATA[S. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Yadegari]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Hajrahimi]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Role of intellectual capital on creation of innovation capabilities in HIS and computer units]]></article-title>
<source><![CDATA[Journal of Education and Health Promotion]]></source>
<year>2018</year>
<volume>7</volume>
<numero>1</numero>
<issue>1</issue>
</nlm-citation>
</ref>
<ref id="B27">
<label>[27]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Yu]]></surname>
<given-names><![CDATA[S. H.]]></given-names>
</name>
<name>
<surname><![CDATA[Chen]]></surname>
<given-names><![CDATA[M. Y.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Performance impacts of interorganizational cooperation: a transaction cost perspective]]></article-title>
<source><![CDATA[The Service Industries Journal]]></source>
<year>2013</year>
<volume>33</volume>
<numero>13-14</numero>
<issue>13-14</issue>
<page-range>1223-41</page-range></nlm-citation>
</ref>
<ref id="B28">
<label>[28]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cho]]></surname>
<given-names><![CDATA[N. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Ke]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Atems]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Chang]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How does electronic health information exchange affect hospital performance efficiency? The effects of breadth and depth of information sharing]]></article-title>
<source><![CDATA[Journal of Healthcare Management]]></source>
<year>2018</year>
<volume>63</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>212-28</page-range></nlm-citation>
</ref>
<ref id="B29">
<label>[29]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Akkan]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Karadayi]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Ekinci]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Ülengin]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Uray]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Karaosmano&#287;lu]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Efficiency analysis of emergency departments in metropolitan areas]]></article-title>
<source><![CDATA[Socio-Economic Planning Sciences]]></source>
<year>2020</year>
<volume>69</volume>
<publisher-loc><![CDATA[New York, USA ]]></publisher-loc>
<publisher-name><![CDATA[Elsevier Science Inc]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B30">
<label>[30]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Walker]]></surname>
<given-names><![CDATA[D. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Does participation in health information exchange improve hospital efficiency?]]></article-title>
<source><![CDATA[Health care management science]]></source>
<year>2018</year>
<volume>21</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>426-38</page-range></nlm-citation>
</ref>
<ref id="B31">
<label>[31]</label><nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hernández-Sampieri]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Mendoza]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Metodología de la investigación. Las rutas cuantitativa, cualitativa y mixta]]></source>
<year>2018</year>
<publisher-loc><![CDATA[México ]]></publisher-loc>
<publisher-name><![CDATA[Editorial McGraw Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B32">
<label>[32]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Aguilar-Barojas]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Fórmulas para el cálculo de la muestra en investigaciones de salud]]></article-title>
<source><![CDATA[Salud en Tabasco]]></source>
<year>2018</year>
<volume>11</volume>
<numero>1-2</numero>
<issue>1-2</issue>
<page-range>333-8</page-range></nlm-citation>
</ref>
<ref id="B33">
<label>[33]</label><nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Outomuro]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Actis]]></surname>
<given-names><![CDATA[A. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estimación del tiempo de consulta ambulatoria en clínica médica]]></article-title>
<source><![CDATA[Revista médica de Chile]]></source>
<year>2013</year>
<volume>141</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>361-6</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
